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28 Mar 2025  |  Global  |  Technology Research
Growth Opportunities in Artificial Intelligence, Generative AI, No-Code Development, Cloud, Robotics, AR, VR, Data Science and Quantum AI
Innovations in Artificial Intelligence, Generative AI, No-Code Development, Kubernetes, Cloud, Robotics, Augmented Reality, Virtual Reality, and Data Science
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a various type of AI-enabled solutions with real-time monitoring and automation, conversational platforms,...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
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05 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Enterprise Conversational AI in Healthcare, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ benchmarks the companies and their solutions that allow healthcare payers and providers to create next-generation virtual assistants. Conversational AI is primarily used to streamline patient and provider processes and interactions across the care continuum—the pre-care, at-care, and post-care phases. Conversational AI solutions a...
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30 Sep 2025  |  Global  |  Technology Research
Impact of Digital Thread on the Future of Connected Manufacturing
Transforming Manufacturing Through Real-Time Insights and Digital Integration
The Digital Thread is not a single technology but an entire ecosystem that links various enabling technologies to ensure smooth, continuous data flow. It integrates diverse tools and systems to maintain an uninterrupted stream of information across the manufacturing lifecycle. Industrial IoT sensors gather real-time data from machines, while cloud ...
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24 Apr 2024  |  North America  |  Market Outlook
Global Digital Health Outlook and Growth Opportunities, 2024
The Move to Deliver Care Beyond Hospital Walls and Unique AI Use Cases will Ensure Transformational Growth
The digital health industry has maintained a consistent growth trajectory. Investing in technologies that help organizations achieve the quintuple aim of healthcare is a constant priority. However, high inflation and tight monetary policy will impact the investment landscape as it shifts from top-line growth to profitability. The use of AI tech...
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16 Mar 2023  |  Europe  |  Market Research
Growth Opportunities in Developed European and Key Middle Eastern Economies: Economic Tracker, 2018–2022
High Inflation and Stagnating Growth Amidst Geopolitical Tensions will Weigh on Consumer Spending
European economies had a challenging 2022 due to the onset of the Russo-Ukrainian War and the heightened inflationary pressure. The war impacted national security and weighed heavily on regional companies' economic performance. Historic price levels mandated monetary policy tightening as energy and fuel prices reduced consumer spending. Moreover, r...
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27 Mar 2024  |  Global  |  Market Research
Global AI Maturity Survey 2024
Analysis of AI Technology, Adoption Priorities, and Progress of Enterprises Across Industries
AI holds the potential to deliver significant benefits for economies and societies. As organizations shift AI technology implementation from the proof-of-concept stage to enterprise deployment, failure to implement an AI enterprise-wide strategy and roadmap can impede faster technology deployment. Therefore, it is important to analyze organizations...
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29 Apr 2026  |  Global  |  Market Research
Top 10 Growth Opportunities Impacting AI Applications and Use Cases
AI Applications and Use Cases, Global, 2026
As enterprise adoption of AI enters a more demanding phase, the source of competitive advantage is shifting. In 2026, success is no longer determined by access to advanced models or the scale of experimentation, but by an organization’s ability to operationalize AI reliably within core workflows. This report examines how AI applications and use cas...
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02 Dec 2022  |  Asia Pacific  |  Market Research
Global 5G Developments and Outlook for 2023
Greater emphasis on customer experience and network automation by mobile operators will drive 5G development in Asia Pacific
Although the telecoms landscape in APAC has changed a lot since the onset of the COVID-19 pandemic, data as a key driver of traffic and 5G monetization as the industry’s biggest bottleneck remain important trends impacting the industry. As 5G enterprise develops, enhanced mobile broadband (eMBB) is expected to continue to impact the mobile operator...
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