Search results for: 'client reference'

This study provides an analysis of drivers, restraints and trends in the world unified communications markets. It discusses competitor strategies and business models and provides profiles of selected vendors. Further, it offers a market size estimate and forecasts in terms of installed fully integrated UC users and annual UC client license shipment...

Upstream oil & gas is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Our Future of Drilling Systems study provides an overview of emerging technology areas, industry shifts, company profiles, and ensuing business model transformations surrounding drilling activities, with a ...

Clinical genomics regained significance during the pandemic with the development of the mRNA COVID-19 vaccine, and several non-invasive at-home test kits; an unprecedented feat in recent times. Genomics will take center stage, as large genome sequencing and research will continuously create data for new therapeutics. Artificial Intelligence (AI) an...

Although unregulated and largely informal, the South African facilities management market is witnessing a marked increase in growth and the levels of competition are rising. Companies that proactively seek to expand their client base, skill capabilities, market share or revenues should consider implementing a growth strategy to achieve this. In thi...

Frost & Sullivan anticipates that General Dynamics will continue to develop its security product portfolio, supplying solutions to a range of government and commercial customers. It has a strong market position in the United States, but it is finding success with international clients as well. Capability enhancements are expected to be made only wh...

Frost & Sullivan is presenting a monthly review of macroeconomic and fundamental trends in the oil and gas industry. It will review monthly supply and demand fundamentals and how they are moving the value chain of the oil and gas market from upstream to downstream. The series will enable clients to view a complete picture of the market to understan...

06 Jul 2020  |  Europe  |  Market Research

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

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Key Issues Addressed

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...

The metaverse refers to an interconnected network of shareable and persisting virtual worlds. End users experience a sense of social presence and spatial awareness in a three-dimensional virtual space and participate in an extensive virtual economy. The term “metaverse” was coined in 1992, but the technology necessary to realize the concept did not...