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This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

11 Jan 2021  |  North America  |  Market Research

Increasing Demand for Value-based Care and Acute Shortage of ICU Staff to Drive Growth of the US & EU-5 Virtual Critical Care Solutions Market, 2025

Future Growth Potential to Be Accelerated by Opportunities in Affordable, Easy-to-Deploy, and Scalable Solutions

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Coronavirus (COVID-19) has fuelled a demand for solutions that can help cater to large patient populations remotely. Further, the shortage of intensivists, as estimated by the COMPACCS trial, is expected to increase from 22% in 2020 to 35% by 2030. These, as well as changing reimbursement policies, are some of the key trends that will define the fu...

The global Direct Current (DC) programmable power supplies and DC electronic loads market is mature but continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This research service ...

Hospitals are complex to manage and historically have faced various inefficiencies. After the COIVD-19 pandemic took a toll on hospitals’ financial resources and human capital, efficiency has become a major focus. Automated solutions are key to supporting already strained staff (reeling under shortages and burnout) and enhancing processes, which bo...

Frost & Sullivan’s June 2022 study, Sustainability and Circularity Matters—Contact Center Growth Opportunities Under the ESG Umbrella (K747-76), focused on CC service providers’ sustainability efforts as low-hanging fruit for progress in the broader ESG area. This analysis serves as a broader update to the June 2022 study. Some industries, includi...

26 Jul 2021  |  Global  |  Market Research

Global Data Center Colocation Services Growth Opportunities

Future Growth Potential with Hyperscale Data Centers and Emerging Economies

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The global colocation services market continues to maintain its growth streak through the pandemic and is expected to continue on a high growth trajectory over the next 5 to 7 years. Key factors that will drive growth during this period are increasing demand from hyperscale data centers, high levels of investment pouring in, significant increase in...

The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, Ind...

The market for contact center solutions in Latin America has already reached a level of relative maturity, composed mostly by international and regional participants. However, there is an increase in the number of local participants and international new entrants in the region. In this research service, pricing, competitive and technology trends a...

Although battery electric vehicles and plug-in hybrids are being touted as a sustainable alternative transportation solution, hindrance of adoption can be attributed towards range anxiety. This coupled with increasing battery efficiency is driving OEM's to introduce long range EV's. Bigger battery packs owning to long range EV's cannot suffice with...