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The rapid evolution of enterprise IT environments, driven by cloud adoption, the internet of things, and distributed work, has rendered legacy perimeter defenses inadequate. Network detection and response (NDR) has emerged as a strategic imperative, providing continuous visibility into network traffic to detect and respond to advanced, stealthy thr...

27 Oct 2021  |  Global  |  Frost Radar

Frost Radar™ for Economic Development: Global, 2021

Germany, Norway, and the United Kingdom Emerge as Global Leaders

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Key Issues Addressed

The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance the quality of life for its citizens. This report explores key strengths and weaknesses of the global economy through country-level assessments of growth and innovation initiatives and benchmarks each country on...

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

27 Jul 2022  |  Global  |  Frost Radar

Frost Radar™: Global Economic Development, 2022

Norway and the United Kingdom Hold Steady as the United States Joins Global Leaders

Infographics

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Key Issues Addressed

The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance its quality of life for its citizens. This report explores key strengths and weaknesses of the global economy through country-level assessments of growth and innovation initiatives and benchmarks each country on...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

The global healthcare industry is in need of solutions that augment providers with insights to make meaningful clinical decisions within less turnaround times, which is critical to demonstrating value of care. Artificial Intelligence has proven its utility in performing data-mining activities on large sets of patient and population health data, add...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. Private multi-access edge computing (MEC) is a private mobile networ...

The disruptive water-related events of 2022 that included extreme and extended draught in the United States and Europe as well as extreme floods in South Asia have added a new dimension of water security in addition to access, efficiency, and resilience. Frost & Sullivan estimates the global water market stands at about $800 billion as it undergoes...

Technological changes have led to the convergence of industries and the transformation of the business processes related to supply chain management. The need to improve logistics efficiency is being driven by the modernization of transportation infrastructure, changing consumer purchase patterns, and the emergence of new business models. With the d...