Search results for: 'services AI'

21 Sep 2018  |  Global  |  Market Research

Global Military and Public Services Helicopters Market, Forecast to 2026

Fragile Growth to Slowly Take Off

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After almost 10 years of stagnation and delayed programme in key regions, the market for military and public services helicopters is facing a slow recovery globally, driven primarily by dynamic economies such as Asia-Pacific and Central & South Asia. However, recent political uncertainty amongst leading economies over international trade agreements...

New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...

Existing 3G/4G networks may not be able to handle the advanced technologies in use in smart cities. 5G can act as an enabler of smart nations as it can provide the necessary technological support that can boost the efficiency of select smart city projects. Smart city ecosystem applications can support the business case for 5G and drive the growth o...

26 Oct 2016  |  Global  |  Market Research

Manufacturing in the Cloud

The Dawn of Digital Services

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The global industrial cloud market is in the nascent stage of development, yet as companies increasingly become aware of its growing importance, a gap remains in understanding the implications for their businesses. The focus of this research on the industrial cloud market is to present the analysis from a vendor’s standpoint. The study could be ext...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

Technological and digital trends are transforming the oil and gas industry. Main players commonly choose operational technologies (OTs) to carry out the automation of their oil and gas processes; however, newer technologies, such as AI, IoT, and robotics are starting to gain more relevance in the industry. Oil and gas companies have adopted automat...

Advanced market maturity is resulting in a slower installed base and revenue growth because of slower adoption among more conservative buyers and net new seats representing a smaller percentage of the base. However, strong recognition of UCaaS benefits including improved operational agility, business continuity, and enhanced remote/hybrid workforce...

The Advanced Manufacturing Technology Opportunity Engine highlights a broad spectrum of innovations across Concrete 3D Printing, Metal Depowdering, Tote-to-Person Warehouse AMR, Physical AI Robot, Collaborative Robot, Ultra-Bionic Humanoid Robot, AI-Powered Mobile Manipulator, Physical AI Workplace Humanoid and Others.The Advanced Manufacturing TOE...