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Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...

This study examines the strategic imperatives reshaping the cloud communications and collaboration services and software market as providers confront slowing core growth, intensifying competition, and profound shifts driven by artificial intelligence, platform consolidation, and ecosystem convergence. As unified communications and contact center ma...

This research service analyzes the global food color ingredients market, covering North America, Europe, the Asia-Pacific (APAC), Latin America, and the Middle East & Africa (LAMEA). The study details global and regional trends and focuses on the natural and synthetic coloring ingredients used across food & beverage segments, such as bakery, dairy,...

This study examines the future of the process automation market, analyzing the shift from traditional hardware-centric systems to software-defined, AI-driven autonomous operations within process and hybrid industries. The research employs ISA-95 technology layer segmentation to assess market evolution and competitive dynamics across oil & gas, chem...

This research service titled “Growth Opportunities for Superalloys,” provides an understanding of different types of initiatives taken by researchers in the superalloys technology domain or the development of the l high performance material for medium to extremely high temperature applications. Global and regional funding by key stakeholders and re...

16 Aug 2021  |  Global  |  Technology Research

Recent Trends and Innovations Facilitating COVID-19 Waste Management

Technological advancements in biohazardous waste handling and treatment methods to facilitate the development of effective COVID-19 waste management ecosystem

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Waste management technologies are amongst the most important tools we can deploy to reduce our impact on nature. Further, efficient and eco-friendly waste management solutions also enable a healthy environment by reducing the probability of contagion transmissions. During the pre-COVID period, efficient and effective waste collection and treatment/...

This insight provides a market overview, revenue forecasts, drivers, restraints, challenges, opportunities, and a competitive landscape for the Latin American content delivery networks (CDN) market. Frost & Sullivan's market definition is limited to storage and distribution revenues for CDN vendors. Reseller revenues, licensed/managed CDN revenues,...

13 Feb 2020  |  South Asia, Middle East & North Africa  |  Market Research

Indian Low-voltage Switchgear Market, Forecast to 2023

Investment into Infrastructure, Real Estate and Renewable Energy to Drive the Market

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This research service examines the India Low-voltage (LV) switchgear market, using the calendar year 2018 as a base year, and insights from manufacturers, channel partners, and end users to identify drivers and restraints for the market until 2023. At the overall level, the market is segmented by product, region, end users and competition. The stud...

Partners in the autonomous driving value chain are on the brink of developing advanced driver-assistance systems (ADAS) and autonomous driving systems to enhance the safety and convenience requirements of the driver, passengers, and other vulnerable road users. Increasing automated safety requirements have necessitated the need for a robust regulat...