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04 Jul 2024  |  Europe  |  Frost Radar
Frost Radar™: EMEA Cloud Contact Centers, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...
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24 Mar 2025  |  North America  |  Frost Radar
Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of the fulfillment model. This includes onshore, near...
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08 Apr 2021  |  Global  |  Market Research
Human Factors in Security—Global Security Awareness Training Market
The Growing Demand for Integrated and Automated Awareness Training Solutions Pushes Vendors to Focus on Technological Innovation
Enterprises are exposed to multiple types of threats to confidential company data pertaining to employees, partners, suppliers, and customers. Despite having advanced technological systems and policies in place, human error exposes an organization to attacks from cyberadversaries. Companies are facing a substantial threat from social engineerin...
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27 Jul 2011  |  Global  |  Market Research
World Enterprise Telephony Platform and Endpoint Markets
The PBX is Dead! Long Live the Communications System!
The World enterprise telephony platform and endpoint market study provides an in-depth analysis for the enterprise telephony market, which includes traditional telephony (TDM) and IP enterprise telephony (including the IP PBX market, IP desktop phone market and IP desktop communication clients) This study provides global market share by line shipme...
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15 Apr 2019  |  Global  |  Frost Radar
Frost RADAR in the Electronic Test and Measurement Industry
A Measurement System to Spark Companies 2 Action (C2A) – Innovation That Fuels New Deal Flow and Growth Pipelines
Used for the development and manufacturing of products across industries, deployment of networks, and maintenance of services, electronic test and measurement (T&M) equipment are witnessing increasing demand due to the proliferation of electronics and emerging disruptive concepts such as 5G and autonomous driving. With the smart mobility concept an...
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26 Mar 2024  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...
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22 May 2024  |  Global  |  Frost Radar
Frost Radar™: Customer Experience Management in Latin America, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positioning of key companies in the Latin American customer experience management industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctio...
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01 Apr 2021  |  Global  |  Market Research
Global Email Security Market, Forecast to 2025
New Malware Techniques Drive Market Growth as Organizations Accelerate Cloud Migration Due to the COVID-19 Pandemic
This Frost & Sullivan research service analyzes the global email security market. Email remains the number one threat vector. It is the primary mode of corporate communication and the de facto standard for B2B and B2C communications. During the COVID-19 pandemic, email continues to be the chief channel for business communication, and this trend is ...
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27 Apr 2018  |  North America  |  Market Research
Global Hospital-based Medical Device Connectivity Market, Forecast to 2022
Healthcare Digitisation and Personalised Monitoring Yields Novel Growth Opportunities for Networked Medical Devices
For the last few years, healthcare providers globally have been focusing on implementing Electronic Medical Record (EMR) systems and fine-tuning workflow and functionalities to best suit end-user needs. In many countries, the implementation of EMRs has seen high adoption and has been quite successful. It is widely accepted that there can be many po...
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23 Nov 2017  |  Europe  |  Market Research
Transportation and Logistics Market Insights—Poland
New Technologies, Digital Infrastructure, and Multimodal Transportation Networks will Improve Efficiency in the Logistics Industry
Poland’s economic growth is primarily driven by the increasing private consumption and the improving transport infrastructure. The country's geographical location favors trade with countries in Northern Europe and helps attract foreign investors. A key long-term factor that will contribute to the enrichment of the Polish economy is the constructive...
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