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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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16 Feb 2022  |  Global  |  Market Research
Growth Opportunities for Global Commercial Drone Last-mile Deliveries
Global Responses to the COVID-19 Pandemic from Businesses and Governments Drive Transformational Growth
The purpose of this study is to highlight recent developments and growth opportunities for commercial drones used in the last-mile delivery market, on a global scale—from a platform and services basis. The current market size of drone platforms for last-mile delivery is 207.5 million, with most drone deliveries carried out by drone service provider...
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30 Jan 2020  |  North America  |  Market Research
Assessment of the US Revenue Cycle Management Market, Forecast to 2024
The Next Generation RCM is Prioritizing Consumer Centricity
This study primarily strives to: • Analyze the market forces affecting the utilization of next-generation Revenue Cycle Management (RCM) IT and service solutions among US hospitals and physician practices. • Evaluate the latest regulatory objectives that mandate episodic financial risk management initiatives. • Highlight the best practi...
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24 Dec 2021  |  Global  |  Market Research
The Network-Enabled Hybrid Cloud
The Network Edge Drives New Growth Opportunities in Hybrid Cloud Networking
Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data cent...
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26 May 2023  |  Global  |  Market Research
Global Policy Analysis on Semiconductor Localization
Building Self sufficiency in Semiconductor Manufacturing for Competitive Advantage
Semiconductors are essential blocks of all modern-day electronic devices and enable Mega Trends, such as connected and automated ecosystems across industries. However, supply chain disruptions resulting from the impact of the COVID-19 pandemic, the US-China trade war, and the China-Taiwan conflict are at the center of global semiconductor policies....
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26 Jul 2024  |  Global  |  Technology Research
Growth Opportunities in Flash Storage, Machine learning, Big Data Analytics, Cloud Computing, Digital Banking, and Augmented Realty
IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE)
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to CloudOps, Apache Spark, DevSecOps, AI, Cloud Data Services, Carbon accounting, NVMe, Neural Network, Deep Learning & SAASITCC TOE’s mission is to investigate emerging wireless communication and computing technology areas incl...
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23 Aug 2024  |  Global  |  Technology Research
Growth Opportunities in AI Voice Solutions, Cloud Network Management, Quantum Computing, Conversational AI, AI Governance, and AI Decision Intelligence
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to AI Voice Solutions, Cloud Network Management, Open-source Quantum Programming , Quantum Computing Software, Conversational AI Platform, AI Governance Platform, AI-Powered Decision Intelligence, NLP-based AI Model.ITCC TOE’s m...
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