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The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

The global main battle tank (MBT) market is entering a new phase of modernization and strategic realignment. Rising geopolitical instability, high-intensity conflict scenarios, and growing demand for land-based deterrence capabilities are driving renewed investment cycles across NATO, APAC, and MENA. According to Frost & Sullivan’s Aerospace & Defe...

05 Feb 2021  |  North America  |  Market Research

Shifting Spotlight from Product- to Value-based Outcomes Intensifies Growth in the US Real-world Evidence IT Solutions Market

Early-stage R&D and Commercial Applications Fuel the Growth Pipeline

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The US healthcare industrys transition to a patient-centric model is moving rapidly with focus on outcomes and value; however, drug prices have increased and pharmaceutical research and development (R&D) productivity is at its lowest. The healthcare industry and IT solutions providers are finding real-world evidence (RWE) as a potential solution to...

This edition of the Cyber Security Technology Opportunity Engine (TOE) focuses on the critical shift towards Zero Trust frameworks that eliminate human oversight through automation, address the lateral movement of threats in distributed environments, and unify fragmented security stacks through intelligent orchestration. Notable developments includ...

29 Jun 2021  |  Global  |  Market Research

Global Location Intelligence Growth Opportunities

Advancements in Mapping, Positioning, and Analytics Driving Demand for Location Analytics

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This study defines location intelligence (also known as location-based services [LBS]) as a suite of hardware, software, and services that help organizations unearth geographic context from enterprise data by: • Acquiring and managing location data associated with assets, users, and customers, • Combining this data with those from other sou...

This study broadly examines the telematics market for the vehicle sharing industry in North America (NA) and Europe between 2021 and 2035. Telematics is the group of software and hardware components that a shared mobility fleet operator requires to monitor and manage vehicle operations through the receipt and storage of data from the vehicles. The ...

According to the US Bureau of Labor Statistics, 34% of the American workforce works from home on an average day. As remote and hybrid work environments become more prevalent, businesses struggle to guarantee security beyond their corporate perimeter. Enterprise users typically connect to the internet, to the cloud, and to email through a browse...

The discovery of new drug targets for diseases with unmet medical needs has long been hindered by the complexity of processing and interpreting massive volumes of biological data. The increasing volume and veracity of clinical and research data compels the use of enabling tools and technologies, such as cloud computing, AI, machine learning, natura...

Today’s hypercompetitive business environment requires not only maintaining the highest levels of system availability, but capitalizing on unique differentiators like data. For most businesses, data—whether customer, research-driven, or market-based—is a concrete asset that is being leveraged in new and different ways, in activities such as product...