Search results for: 'Field Service Management'

The demand for satellite data and services is growing and fueling the global space industry's demand for satellites. The space industry is adapting its business model by using information and communications technology solutions to fulfil these demands and achieve profits faster. As such, the space sector is becoming a service-based industry with th...

Many telecom service providers have historically offered Machine-2-Machine (M2M) communication services in a very compartmentalised manner. In order to enter the market and position themselves as credible M2M service providers, several tier one telecom service providers have reorganized their M2M offerings in recent years. This study investigates t...

This edition of the IT, Computing and Communication Technology Opportunity Engine showcases 16 emerging technology innovators advancing intelligent automation, cloud-native infrastructure, connected ecosystems, enterprise integration, next-generation networking, and AI-powered digital transformation. The edition highlights innovations spanning smar...

Human wounds, especially chronic nonhealing wounds, have emerged as a significant clinical challenge for healthcare providers due to traditional wound care products’ inability to treat biofilm-associated infections in wounds, prolonging the wound healing process and difficulty in reducing trauma during wound management. In addition, the rising numb...

More than 6,000 molecules are currently in clinical development across the pharmaceutical research and development (R&D) landscape, with more than 11,000 in the preclinical phase. The industry is witnessing the growth of small- to mid-segment pharma/biotech players making significant contributions to drug discovery and development pipelines. Across...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

Infographics

×

The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

In this research service, it is predicted that despite defence budget reductions in many countries, the military support in service market (SIS) will increase during the forecast period of 2012-2010. The market will have an overall growth as SIS activities will be increasingly outsourced to private sectors during this forecast period. The United St...

This research service considers growth opportunities in the class 1-3 North American aftermarket for engine oil, automatic transmission fluid (ATF), and gear oil. The deliverable forecasts volume (in million gallons), value (in $ billion), and average manufacturer-level price (MLP in $) through 2029. It also discusses and evaluates revenue share by...

Light-as-a-Service (LaaS) is a subscription-based lighting industry business model where the end-user or the building owner purchases the light rather than the hardware that delivers it. With this model, the vendor and the end user enter into a multi-year contractual agreement with payment and energy saving details. LaaS was introduced to avoid the...