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30 Jan 2025  |  Global  |  Technology Research
Growth Opportunities in Generative AI, Data Integration, Software as a Service, Machine Learning, Extended Reality, and Internet of Things
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Augmented Reality, Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to employ various input methods, enhancing accessibility and convenience. This adaptability enables clients to easily adjust...
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30 Apr 2020  |  Global  |  Market Research
Global Managed Detection and Response Market, Forecast to 2024
Attack Complexity will Drive Growth of MDR Services
The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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08 Sep 2022  |  North America  |  Market Research
Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Finding the Right Mix between Humans and Technology Spurs Growth Opportunities for Outsourcers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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13 May 2021  |  Global  |  Market Research
5G Use Cases Employ Disruptive Technologies to Define the Global 5G Network Infrastructure Market
Vertical Market Expansion Drives Future Growth Opportunities
The first generation of wireless communication technology (1G) was introduced when NTT launched the first commercial cellular network in Tokyo in 1979. Successive generations have followed approximately every 10 years. Analog voice was the primary 1G service; 2G brought digital voice and introduced data services with text messages. Internet access ...
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06 Jun 2023  |  Global  |  Market Research
Artificial Intelligence/Machine Learning Solutions in the Space Industry
Advanced Algorithms, Enhanced Satellite Operations, Autonomous Space Exploration, and Responsive Space Situational Awareness to Propel the Next generation Space Ecosystem
The integration of artificial intelligence (AI) and machine learning (ML) within the space industry has the potential to significantly enhance satellite operations, space exploration, and space situational awareness, among other areas. This report investigates the impact of AI/ML on various aspects of the space industry, including satellite network...
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20 Oct 2023  |  Global  |  Frost Radar
Frost Radar™: Quantum Computing Solutions for the Automotive Industry, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ report analyzes the top 8 players from the quantum computing market actively investing in future potential use cases with OEMs and Tier-1 suppliers in the automotive industry. It includes a mix of pure-play quantum hardware players, quantum software specialist companies, and comprehensive end-to-end quantum solution providers that...
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12 Jul 2024  |  Global  |  Frost Radar
Frost Radar™: Digital Forensics for Law Enforcement, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As digitalization enables the rapid embrace of digital devices, there has also been a parallel increase in illicit and criminal activities committed through these new devices and systems. Law enforcement agencies must adapt their operations to include the ability to access and analyze these devices while integrating new tools to keep pace with crim...
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