Search results for: 'clientless remote support'

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...

Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...

Food contaminants pose a major challenge to the entire F&B industry value chain, impacting food producers, manufacturers, retailers, and consumers. Following the COVID-19 pandemic, food safety has become a priority, with constantly evolving requirements for traceability, rapid detection, and source identification. Current tracking methods do not ...

26 Dec 2018  |  North America  |  Market Research

Analysis of the Drone Delivery Landscape and the Evolving Business Opportunities, 2018

The Number of Delivery Drones in the Global eCommerce Industry Alone is Expected to be at least 2.2 Million Units by 2025 Growing at a CAGR of 87.5% from 2018

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This study provides a comprehensive insight into the drone delivery landscape. It discusses the evolution of delivery drones and the need for them today, as well as the macroeconomic trends favouring them. The technological challenges and supporting technologies to overcome them are included, and the various types of delivery drones and profiles of...

26 Feb 2019  |  Global  |  Market Research

Impact of Blockchain on the Global Automotive Aftermarket, Forecast to 2025

Parts Authentication Through Digital Twining to Substantially Decrease Seepage of Counterfeit Products in the Supply Chain

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Key Issues Addressed

The increasing use of blockchain technology will go hand-in-hand with growing advances in the automotive industry, especially through digitization and automation. Key trends such as parts authentication, asset tracking, modern logistics systems, and proliferation of financial technology (fintech) influencing the automotive industry are expected to ...

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...

Since the liberalization of the Myanmar economy, the government has been able to improve the country’s political and economic scenario, thereby creating new growth and investment opportunities for companies. However, despite the shift from an authoritarian military rule to a democratic government, the Myanmar military still has an influence in parl...

This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...

This study covers the reaction of traditional banks and other financial service companies, the Malaysian regulators and supporting organisations to the new-generation trend of FinTech and explores FinTech start-ups active in the Malaysian market. A regulator holds the key to growing markets; this is true of FinTech in Malaysia. We have captured ke...