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5G is expected to have a major impact on the healthcare industry, especially due to the industry's digital transformation (which is being driven by the COVID-19 pandemic). While several application areas exist for the technology, Frost & Sullivan looks at the niche (but important) area of surgery and how 5G may revolutionize this space. Frost & Sul...

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...

Incorporating AI into mobile operator business operations offers clear advantages—automation, customer-centric services, and operational efficiency. However, these benefits come with challenges, including high implementation costs and data security risks. Strong support from C-level executives and boards can help operators overcome these obstacles....

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

The global HVAC equipment market is experiencing strong growth, driven by rapid urbanization, infrastructure development, rising temperatures due to climate change, and an increasing emphasis on energy efficiency and indoor air quality amid growing health concerns related to pollution. Valued at $255.40 billion in 2025, the market is projected to r...

The HVAC equipment industry is in the midst of a transformation driven by demand for energy-efficient climate control solutions, building decarbonization initiatives, evolving refrigerant regulations, and the adoption of smart and connected building technologies. As building owners prioritize sustainability and operational efficiency, industry part...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Physical security information management provides a comprehensive approach to thwarting attacks through the integration, correlation, visualization, workflow, and analysis of data obtained from events. All physical security systems, including intrusion detection, access control, video surveillance, and building management systems, are connected via...