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22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

Effort toward restricting the world’s temperature increase to 1.5°C has been on the global agenda ever since the Paris Agreement in 2015. However, the United Nations’ recent COP26 conference highlighted the fact that although we have taken enormous initiatives, the work still falls short of achieving the target. Both corporations and governments...

From a $1.90 trillion market in 2015, the global halal economy will expand to an approximate $4.60 trillion economy by 2030 under a baseline scenario, potentially reaching $4.96 trillion under an optimistic scenario. Aside from Organization of Islamic Cooperation (OIC) member countries, growth opportunities will increasingly emerge across non-OIC m...

The commercial vehicle industry faces common challenges, such as rising fixed costs, difficulty in ensuring immediate truck availability, prolonged delivery time, high operating costs, high fuel spend, increased repair cost, and sub-optimal asset utilisation. Telematics has been the go-to solution for industry participants in addressing these chall...

The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...

5th generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ap...

The North American heat exchangers market is currently recording steady growth after a period of prolonged economic depression due to the weakening of the oil and gas industry. The emergence of the United States as a powerhouse in the oil and gas industry and the high availability of natural gas are driving market investments for heat exchangers. I...

The European heat exchangers market recorded steady growth in 2019, following a period of economic downturn over the past few years. The market witnessed strong demand from end users, with a positive investment climate across key end-use industries such as chemicals and petrochemicals; heating, ventilation, and air conditioning (HVAC); and power ge...

This guide equips business buyers with a strategic, practical framework for selecting a digital asset management (DAM) platform. As organizations produce and deploy more rich media content than ever, a DAM system has become mission-critical for managing these assets and accelerating marketing operations. It’s not just about storing files—a well-imp...