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This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

AI maturity, implementation, and AI-enabled or AI-augmented operations are increasing year over year, moving from pilot to production. Because AI delivers the biggest business outcomes, it is a top outcome driver. The impact of AI can be seen in quality control and computer vision in smart manufacturing as well. AI-powered visual inspection transfo...

Internet of Things (IoT) is no longer considered a hype-based concept. Instead, IoT deployment is finally making headway with both private and public sectors in various industries in the world, and in Asia-Pacific, in particular. The high level of interest in IoT is matched by the increasing readiness of companies and organisations in the region to...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

20 Jul 2022  |  Asia Pacific  |  Market Research

Asia-Pacific Fixed Broadband Growth Opportunities

Transformative Mega Trends Drive the Growth of Fixed Broadband in Asia-Pacific

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Remote working and online learning have transformed the fixed broadband market in Asia-Pacific. These market trends drove up usage of high-data- and high-bandwidth-intensive applications, such as telecommuting, video conferencing and streaming, which increased the demand for high-speed and reliable internet connectivity. However, the growing adopti...

08 Feb 2024  |  Global  |  Market Research

Growth Opportunities for Smart Loading and Unloading Solutions in the Supply Chain

Advanced Systems Promote Efficiency, Safety, and Accuracy

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This study focuses on the growth opportunities for smart loading and unloading practices in the supply chain and logistics industry. Smart loading and unloading refers to the use of sensors, robotics, data analytics, and connectivity solutions for the efficient, accurate, and safe loading of goods onto transport vehicles and unloading at their dest...

In the Asia-Pacific transmission and distribution sector, the initial stages of grid restructuring will take place in countries such as Vietnam and Japan in 2015. In the smart-grid space, Japan and South Korea will continue smart-meter roll-outs. In Australia, grid privatization in Queensland and New South Wales was initiated in 2014 and is expecte...

The pace of digital transformation by US water utilities has significantly increased in the last 5 years in response to water stress caused by unprecedented droughts and heat waves across the country. Water utilities of all sizes are responding to state-level regulations and policies to improve water conservation and reduce water loss as the urbani...

Leading mobile operators in APAC are setting ambitious net-zero targets, investing heavily in renewable energy, and embedding circular economy principles into their operations. For these companies, sustainability has evolved from a compliance requirement to a core strategic pillar, influencing financing decisions, infrastructure investments, and pr...