Search results for: 'value deep centers'

The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...

This study provides an in-depth analysis of the global contact center and office headset market. The types of headsets covered in this research service are as follows: monaural, binaural, over the head, over the ear, convertible, omni-directional, noise-canceling, cordless, wireless, and PC. The study offers global forecasts by unit shipment and re...

Owing to the growing presence of hyperscale cloud service providers, extensive penetration of Internet connectivity as well as keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). I...

The geospatial value-added services market is seeing an influx of new participants owing to cheaper satellite data products and services and enabling information and communication technologies. Established incumbents have to compete with not only these participants but also new customer groups arising from the evolution of new use cases. The marke...

Frost & Sullivan hosted a number of top-end-user companies across various industries, including retail, finance, healthcare, and automotive, as well as solution providers and consulting thought leaders. The audience was consistently engaged in highly energized discussions, sharing challenges and best practices to enhance their contact centers and a...

The biggest growth opportunities for communications service providers (CSPs) and their suppliers will be in helping a wide variety of industries and companies utilize 5G to accomplish things never before possible. Disruptive technologies make 5G look much different, behind the scenes, than 4G LTE. The network is now cloud-based and virtual and can...

Seasonal water shortages, increased water demand, and water scarcity caused by population and economic growth have challenged water sustainability and the water quality supplied to the public. Conventionally, water is supplied by water utilities in charge of provisioning clean water and sanitation. Over the years, the value of water has grown beyon...

The battery recycling industry is an upcoming growth opportunity as it is undergoing rapid transformation driven by constant innovations that unlock significant economic value for recycled batteries. Novel processes have emerged to address challenges such as the extraction of critical materials, reducing environmental impact, and enhancing recyclin...

Frost & Sullivan’s annual survey of IT and business decision-makers, now in its 16th year, examines evolving perceptions, investment priorities, and purchasing behaviors related to digital infrastructure. The study explores how organizations align technology adoption with business objectives amid rapid technological change.This research presents co...