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While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

22 Dec 2020  |  Asia Pacific  |  Market Research

Digitisation to Boost the Rise of a Smart and Sustainable Singapore

Singapore’s Well-structured Connected Digital Strategy will Drive the Growth of Smart, Sustainable, and Autonomous Mobility Solutions

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Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities across the globe are responding to these changes by developing a more sustainable, seamless, and integrated transport system. In addition, cities are focusing on building the nece...

This research service focuses on the Australian facilities management market for retail, wholesale, and warehousing. The Australian facilities management (FM) market for retail, wholesale, and warehousing is a highly fragmented market. It is expected to grow at a stable rate till 2019. The top market participants have been studied through their per...

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

19 Mar 2021  |  Asia Pacific  |  Market Research

Digitalization and Decarbonization Powering Southeast Asia’s Medium Voltage Switchgear Industry

Future Growth Potential from Digital and Environmentally Friendly Value Propositions Driving Growth Opportunities

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Southeast Asia’s medium voltage switchgear market includes Singapore, Malaysia, Vietnam, the Philippines, Thailand, and Indonesia and covers voltages ranging from 1 kilovolt (kV) to 38 kV. Its growth is expected to continue at a steady 5.1% compound annual growth rate from 2020 to 2026, driven by rising power demand and grid connectivity across t...

The COVID-19 pandemic has definitely brought about a lot of positive, flexible changes in the way people are moving; for instance, tourists now use P2P carsharing instead of traditional car rentals. The car is increasingly losing its importance as a status symbol, and millennials are very comfortable using multiple mobility apps to complete thei...

The factbook covers key insights and market revenues of South East Asia and Australia-New Zealand motors and drives market. The factbook also comprises revenues segmented by sales for each country in SEA and ANZ. Countries included are Singapore, Malaysia, Thailand, Vietnam, The Philippines, Australia and New Zealand. The other segment for the driv...

The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...