Search results for: 'inline management'

Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...

In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...

The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

The modern threat landscape has undergone a profound transformation, driven by the global push toward digitalization. This has led to expanded attack surfaces, heightened IT complexity, and increased risks in supply chains. Today, threat actors launch multivector attacks that target organizations internal networks and their external digital assets...

Investments into Web Application Firewall (WAF) and Distributed Denial-of-Service (DDoS) solutions in the Asia-Pacific region continued to increase during 2018, with both markets recording robust growth on a year-on-year (YoY) basis. An increase in the number of Internet of Things (IoT) DDoS and application layer attacks, as well as their growing s...

28 Aug 2015  |  North America  |  Market Research

Uber for Trucks: Executive Analysis of the North American Mobile-based Freight Brokerage Market

Uber Model for Trucking Poised to Revolutionize Freight Mobility

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Research Overview Frost & Sullivan's research service on the North American Mobile Based Freight Brokering Market provides detailed market forecasts, drivers and restraints as well as market shares and competitive analyses of participants in the mobile based freight brokerage market from 2014 to 2025. The study also identifies and profiles four eme...

03 Jul 2020  |  Global  |  Frost Radar

Frost Radar™: Global RFID Printer Market, 2020

Benchmarking Future Growth Potential

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Recent plant automation trends have boosted the demand for RFID in the manufacturing sector, particularly in automotive and aerospace manufacturing which focuses on process efficiency. Loss/theft of assets, misplaced tools, and uncoordinated inventory management disrupt production in a plant and cause monetary losses. RFID helps track assets, tools...

16 Dec 2020  |  North America  |  Market Research

Water Conservation Policies Fuelling Growth Opportunities in the Global Smart Water Meter Market

Demand for Holistic Non-revenue Water Reduction is Driving the Adoption of AMI-based Meters

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Key Issues Addressed

Water utilities around the world are modernizing their water infrastructure to optimize efficiency, improve sustainability, and enhance infrastructure’s resilience to disruptions. In the process of rehabilitation and modernization, water conservation and non-revenue water (NRW) reduction have become core objectives. Smart water meters have become a...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...