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21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
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09 Oct 2019  |  North America  |  Market Research
5G Industry Insight—Sprint's Top Strategic Initiatives on the Path to 5G
Network, Spectrum, and Virtualization Enhancements to Support 5G Innovation
5th generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ap...
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20 Dec 2019  |  North America  |  Market Research
Global Dealer Management System Market, Forecast to 2025
By 2022, 65.0% of the Dealerships will Leverage the Benefits of SaaS-based DMS Solutions
This study analyses the competitive landscape, business models, pricing, and future focus areas of dealerships, DMS providers, and third-party vendors in the automotive DMS market. Frost & Sullivan research indicates that top dealer groups in Europe and North America believe in adopting a more integral approach rather than supporting a variety of...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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13 Dec 2022  |  Global  |  Technology Research
Advances in Digitization for Materials R&D
Data Analytics, Modeling, and Simulation Technologies Reduce R&D Turnaround Time
Data science, software engineering, and materials knowledge researchers must collaborate to bridge the gaps in materials R&D and accelerate digital transformation. To introduce digital innovation into the lab, scientists need to develop new skills and manage larger data volumes more efficiently using tools such as artificial intelligence (AI), big ...
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30 Mar 2020  |  Global  |  Technology Research
Breakthrough Innovations in Building Information Modeling (BIM)
An Insight into how BIM Technology is likely to open up New Opportunities for the Architecture, Engineering, and Construction Industries
Building information modeling (BIM) digitizes the functional and physical aspects of the project in the construction sector, providing more visibility and easing the decision-making process in the entire lifecycle. Apart from 3D (width, height and depth) modeling, BIM also consists of other dimensions such as 4D (time), 5D (cost), 6D (Sustainabilit...
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23 Dec 2020  |  North America  |  Market Research
Growth Opportunity Analysis of the North American Clinical Documentation Improvement (CDI) Market
Internal Challenges, Disruptive Technologies, and Competitive Intensity are Driving CDI to become a More Value-based Process
This Frost & Sullivan research service presents a comprehensive overview of the North American clinical documentation improvement (CDI) market. CDI is a mid-process in the broader revenue cycle management (RCM) ecosystem. This study analyzes key product segments, major end users, and top vendors across the United States and Canada. Revenue is fo...
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26 Jun 2019  |  Global  |  Market Research
Digital Gazette–Security Digitalisation, Quarterly Report
Covering Key Insights in Security Digitalisation for the First Quarter of 2019
Digital transformation of the security ecosystem is progressively disrupting traditional patterns. Frost & Sullivan provides a brief quarterly analysis on key trends across the market. The Digital Gazette provides an overview on key developments and contracts in the security industry and the relevant partnerships forged amongst its stakeholders aro...
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21 Jan 2022  |  Global  |  Market Research
Insights for CISOs: 2021 Annual Compendium
An Actionable Guide to Help CISOs in their Selection of Security Solutions in the COVID-19 Era
2020 was a turning point for virtually every industry and human activity – cybersecurity was no exception. The migration to the cloud, the acceleration of digital transformation in many companies, the growing number of vulnerabilities, and the evolution of attacks have confronted Chief Information Security Officers (CISOs) with significant challeng...
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04 Feb 2022  |  North America  |  Market Research
United States DoD Artificial Intelligence Growth Opportunities
Computing Power and AI Advancements Ensure Broad and Effective Defense Capabilities
This Frost & Sullivan research service focuses on US Department of Defense (DoD) artificial intelligence (AI) budget spending and contracts. Artificial intelligence tools are used across an array of DoD applications to enhance mission accomplishment and safety, including logistics, maintenance, healthcare, administration, networks, intelligence ana...
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