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07 Nov 2019  |  North America  |  Market Research
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
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12 Dec 2019  |  North America  |  Frost Radar
Frost Radar in the Global 5G Infrastructure Market
A Measurement System to Spark Companies 2 Action (C2A)--Innovation that Fuels New Deal Flow and Growth Pipelines
5G is designed to use the radio frequency (RF) spectrum differently and more efficiently; for this reason, 5G is referred to as 5G New Radio (NR). 5G is designed to build upon 4G; in fact, the first iterations of 5G NR, which are now being released in select areas of the world, require existing 4G LTE infrastructure—this is called 5G NR Non-Standal...
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24 Dec 2019  |  Europe  |  Economic and Databases
Eastern Europe Economic Tracker—Insights and Trends, H2 2019
Weak Global Economy Discouraging Exports
The economies of Eastern European countries have had a slow 2019, with stalling or contracting growth in certain economies. The global economic slump, ongoing trade wars, the weak German economy, and Brexit have discouraged external demand. Internal demand, due to low inflation, wage growth, and tight labor markets, has been able to sustain the pro...
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17 Jan 2020  |  Europe  |  Economic and Databases
Western Europe Tracker, H1 2020
Subdued Global Demand and Political Uncertainty Disourage Business Confidence
The economic outlook for Western Europe is expected to stay muted in 2020. The US-China trade wars, global economic slowdown, and the uncertainty surrounding Brexit have softened external demand, affecting export-based economies such as Germany. While unemployment rates have been low and stable across most of Western Europe, job growth has plateaue...
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09 Dec 2022  |  Global  |  Market Research
Impact of 5G in Commercial Aviation, 2022
Upgradation of Communication Networks to 5G will Deliver Significant Future Growth Potential for Aviation Stakeholders
Industries are adopting nascent next-generation technologies, such as 5G, edge computing, cloud, AI, and robotics. Real-time data visibility, Big Data analytics, and automation address several industry challenges. Low latency, artificial intelligence, and edge computing usage opened multiple avenues for optimizing processes and developing new reven...
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09 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Baggage Management Systems, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Air transport continues to recover as COVID-19 evolves from the pandemic to endemic stage, accelerating the reopening of international borders as governments relax travel restrictions. Frost & Sullivan estimates that 3.54 billion passengers will return to the skies in 2022 (representing 78% of the pre-pandemic load factor of 4.54 billion), with com...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...
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16 Aug 2023  |  North America  |  Market Research
North American Electric Truck Servicing Aftermarket Competitive Benchmarking
OE Suppliers and Electrification Service Providers to Pursue Strategic Partnering and New Business Models to Ensure Greater RoI and Margin
This competitive benchmarking focuses on the growth of the electric truck market in North America and its aftermarket service opportunities. The study provides information on key OEMs and non-OEMs and their electric truck service strategies. Opportunity size is determined by forecasting the number of LD, MD, and HD trucks on the road and the averag...
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20 Oct 2023  |  Global  |  Market Research
Global 5G Open and Virtual Radio Access Network Growth Opportunities
Growth Potential Increasing as Technology Matures, Pushed by New Architectures and Pulled by Customer Needs
The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. This report centers ...
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03 Nov 2023  |  Global  |  Market Research
Global Cellular IoT Connectivity Growth Opportunities
5G and LPWAN Bring Opportunities for New Applications and Use Cases to Flourish in Different Verticals
The global cellular IoT market is in the growth stage, with telecom operators expanding in terms of net add connections and revenue. Despite the acceleration initiative by the ecosystem to shut down their 2G and 3G networks, the cellular IoT market is evolving fast. A large number of developing economies continue to use 2G and 3G to ensure connecti...
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