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23 Mar 2023  |  North America  |  Market Research
Conversational AI is Now the Heart of Customer Experience
Consumer Demand for Self service Options and Employee Need for More Engaged Experiences Drive Contact Centers’ Technology Adoption
Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...
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19 Jun 2024  |  Global  |  Technology Research
Molecular Diagnostics for Neurodegenerative Diseases: Technology Growth Opportunities, 2024 2028
Leveraging integrated and point-of-care diagnostics with multiomics represents the most promising growth opportunity to advance molecular diagnostics for neurodegenerative diseases
Neurodegenerative diseases (NDD) pose significant challenges to healthcare systems and affect millions of people worldwide, making early detection crucial. While the current diagnostic strategy is predominantly brain imaging techniques, it is not performed until symptoms are more pronounced. Subtle changes occurring in neural cells during early pro...
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04 Aug 2023  |  Europe  |  Customer Research
Voice of the Enterprise Security Customer: Cybersecurity Solution Trends and Vendor Preferences in Europe
A Study of 8 Solution Areas
As part of Frost & Sullivan’s seven-nation Voice of the Enterprise Security Customer research survey, this cut of the data presents a detailed overview of the key trends, drivers, and preferences that shape European organizations’ cybersecurity strategies. Structured around eight main cybersecurity solution areas, the report provides specific insig...
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02 May 2019  |  Asia Pacific  |  Market Research
Indian Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
$4,950.00
Special Price $3,712.50 save 25 %
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02 May 2019  |  Asia Pacific  |  Market Research
Japanese Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
$4,950.00
Special Price $3,712.50 save 25 %
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02 May 2019  |  Asia Pacific  |  Market Research
ASEAN Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
$4,950.00
Special Price $3,712.50 save 25 %
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21 Aug 2018  |  Global  |  Market Research
Artificial Intelligence for Medical Image Analysis—Companies-to-Action, 2018
Lay of the Land, Growth Opportunities and Future Direction
Medical imaging has become the bellwether application for artificial intelligence (AI) technologies in healthcare. From deep learning and machine learning approaches, to cognitive computing, to even natural language processing, several AI approaches are now being incorporated in the field of radiology. Apart from academic research groups, almost al...
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23 Nov 2018  |  North America  |  Market Research
Global Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023
Mid-year 2018 Market Update
Software and cloud-centric solutions have driven the video conferencing industry to morph significantly. Companies that have innovated at a fast pace are growing while others are becoming less relevant. As video conferencing becomes an integral part of the digital transformation strategy, the user demand continues to expand. The impact of softwar...
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Special Price $2,250.00 save 25 %
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09 May 2019  |  Global  |  Market Research
Global Digital Manufacturing Market in Discrete Industries, Forecast to 2022
The Rise of Industry 4.0 has Created Enhanced Digitalisation, Driving Increased Manufacturing Flexibility, Speed, High Quality Control, Precise Customisation, and Improved Productivity
In today’s competitive environment, companies are striving to use cutting-edge technology to stay ahead of the competition. Digital manufacturing is a subset of Product Lifecycle Management (PLM) and is an integrated approach to use computer technology for simulation, 3D visualization, and analytics to support manufacturing processes and improve th...
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
$4,950.00
Special Price $3,712.50 save 25 %