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17 Mar 2025  |  Global  |  Customer Research
Voice of the Customer:Enterprise Network Services, 2024
Network Access Insights and Preferences
The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...
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Special Price $4,455.00 save 10 %
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13 Oct 2025  |  Global  |  Technology Research
Zero Trust Architecture: Next-Generation Cybersecurity Framework for Digital Enterprises
Next-Gen Tech Trends: Applications Leading to Security Measures in Zero Trust Architecture
Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...
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28 Nov 2025  |  Asia Pacific  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024
Evaluating Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...
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27 Feb 2026  |  Global  |  Market Outlook
Top 8 Growth Opportunities in Workplace Management, 2026
Turning Workplace Complexity into Coordinated, Data-Driven Operating Models
Workplace management is evolving from a support function into a strategic operating discipline shaped by hybrid work, cost pressure, sustainability requirements, and rising expectations for performance and experience. Organizations are increasingly deploying AI-driven workplace intelligence, optimizing portfolios and operating costs, and embedding ...
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27 Feb 2026  |  Global  |  Market Research
Global Customer Experience Management Services, Forecast to 2030
Service Providers Harness the Power of Generative AI and Agentic AI for Value Creation
Striving for an excellent customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, most organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attention and i...
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29 Jun 2026  |  Global  |  Market Research
Buyer’s Guide: Digital Experience Platforms, 2026
Digital Experience Platforms Are Driving Transformational Growth
Digital experience platforms (DXPs) are becoming the central layer for managing, delivering, and optimizing digital experiences across channels. As organizations balance increasing content demands, personalization requirements, and governance pressures, the role of the DXP is expanding beyond content management into orchestration—connecting systems...
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21 Sep 2026  |  Europe  |  Market Research
HLTH Europe 2026: Five Key Takeaways and Growth Opportunities
From Innovation to Execution: Scaling AI, Data, and Workflows in Healthcare
HLTH Europe 2026, held in Amsterdam, brought together more than 5,000 stakeholders spanning providers, payers, health systems, technology vendors, start-ups, investors, and policymakers, providing a comprehensive view of the evolving European digital health landscape. Across conference sessions and discussions with industry leaders, a consistent me...
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27 Aug 2021  |  Global  |  Frost Radar
Frost Radar™: Command and Control Software for CNI, Airports, and Safe Cities, Global, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Most organizations typically manage their physical and digital security teams, data, and systems as separate silos. The trend toward security convergence, which has long been an area of industry interest, has accelerated in recent years as threats become multi-faceted, more security systems are digitized and connected, and systems are actively inte...
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Special Price $3,712.50 save 25 %
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11 Feb 2020  |  Asia Pacific  |  Market Research
Commercial MRO Market in Japan, S. Korea, and China, 2019
Commercial MRO Market Spending Hovers Around USD 13.0 Billion among Top-3 Nations of NE Asia in 2019
This study aims to evaluate the commercial aircraft fleet and spending on MRO services among the top 3 Northeast Asian nations consisting of China, South Korea, and Japan boasting a combined airline fleet size of close to 5,000 aircraft at the end of 2019. The study focuses on the fleet and MRO spending comparisons among these top 3 N.E. Asian nati...
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Special Price $2,250.00 save 25 %
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24 Jun 2024  |  Global  |  Market Research
Security: The Key to Customer Experience Excellence
Robust Security Measures Needed to Build Customer Trust and Loyalty
Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...
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Special Price $1,837.50 save 25 %