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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00
Special Price $9,375.00 save 25 %
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
$12,500.00
Special Price $9,375.00 save 25 %
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19 Nov 2020  |  Global  |  Market Research
Digital Transformation and the Internet of Things Propel the Global Heating, Ventilation, and Air Conditioning Equipment Market, 2020
Strategies Centered on Solution-based HVAC Offerings and Clean Air for the Built Environment Create New Growth Opportunities
Frost & Sullivan estimated HVAC equipment market revenue at $102.5 billion in 2019. Revenue is expected to grow at a nominal rate through 2026 to reach $140.6 billion. Demand for HVAC products because of climate change and the need for clean air in buildings is fueling market growth. Environmentally friendly, energy-efficient systems that save mone...
$4,950.00
Special Price $3,712.50 save 25 %
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23 Jun 2014  |  North America  |  Customer Research
Enterprise Priorities in North America
Cloud Contact Center Solutions
The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is expected to reach more than 90% by 2016. Although small and medium contact cente...
$10,000.00
Special Price $7,500.00 save 25 %
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24 Oct 2013  |  Asia Pacific  |  Market Research
Data Center Infrastructure Solutions Market
Infrastructure Solutions Ease Uncertainties through Modularity, Scalability, and Controllability
The rapid expansion in data center capacities and the subsequent need to control the rack level energy consumption will pave the way for the data center infrastructure solutions market. Considering the introduction level of the market lifecycle of data center infrastructure solutions, this research service aims to present a framework to build a gro...
$2,450.00
Special Price $1,837.50 save 25 %
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22 Oct 2015  |  Europe  |  Market Research
EMEA Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems in the Europe, the Middle East, and Africa (EMEA) region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study pro...
$4,950.00
Special Price $3,712.50 save 25 %
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19 Oct 2015  |  Global  |  Market Research
Global Contact Center Systems Market
Emerging Regions Key for Growth in a Mature Market
This market analysis research provides global market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides global market sizing and forecasts by produc...
$4,950.00
Special Price $3,712.50 save 25 %
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21 Aug 2026  |  Global  |  Technology Research
Growth Opportunities in Quantum Computing Systems, AI Cloud Platform, Orbital Data Centers, Sovereign AI, Multimodal AI Agents, and Cloud Infrastructure Platform
IT, Computing and Communications Technology Opportunity Engine
This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth opportunities across Quantum Computing Systems, AI Cloud Platforms, Orbital Data Centers, Sovereign AI, Multimodal AI Agents, AI-powered Event Platforms, Cloud Infrastructure Platforms, Field Foundation Models, and Legal and Professional Services Workf...
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21 Feb 2019  |  Europe  |  Market Research
End User Priorities for Customer Engagement in Europe, 2018
Navigating Digital Transformation in Contact Centers
The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...
$1,500.00
Special Price $1,125.00 save 25 %
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16 Sep 2016  |  Global  |  Market Research
Data Center Benchmarking Strategy Study
Trends, Future Technologies and Business Models
Companies globally are trying to understand on how to keep their data safe and at the same time use technologies such as cloud computing to stay ahead of competition. Global companies have taken the hybrid route, where they are keeping their sensitive data inside their own data centers and the rest of the data is kept in the cloud. Companies can us...
$1,500.00
Special Price $1,125.00 save 25 %