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31 Jan 2022  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools cre...

01 Apr 2024  |  Global  |  Market Research

Strategic Profiling of Rivian Automotive

A Niche Player Focused on Driving Growth Opportunities through Visionary Perspective, Technology Strategy, and Geographic Expansion

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The automotive industry s transition toward more sustainable transportation is driving the exponential growth of electric vehicle (EV) sales volumes, transformative technology-driven solutions, global coverage, and vertical integration. Leading automotive OEMs, including Ford and General Motors, are accelerating the rollout of EV offerings, while n...

In 2023, the global light vehicle industry experienced a 6.5% growth, driven by economic recovery and resolved semiconductor chip supply chain challenges. China, the United States, India, Japan, and Germany experienced positive growth. China took the lead with 11% YoY growth in vehicles sold. Of the 14.1 million EVs sold in 2023, 70% were BEVs. ...

Cloud computing is the new norm in the business landscape, offering a range of cloud models and services that simplify IT infrastructure and drive digital transformation. However, cloud migration brings along a host of new attack vectors and cyber risks, leaving organizations vulnerable to insecure cloud connections, misconfigurations, identity the...

Neuromodulation is increasingly recognized as an effective method for managing chronic conditions and improving patients’ quality of life, gaining momentum as a cost-efficient, long-term treatment for neurological and nerve-related disorders. The prevalence of neurological disorders and nerve injuries, an aging population, and increasing government...

Growth in traveler numbers post-pandemic continues to pressure global ports of entry to manage threats and screen people and goods efficiently. The continued risk of cross-border terrorism and crime creates a demand for more stringent passenger screening, apart from detecting contraband smuggling into nations. Screening and detection are among the ...

Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...

A private cellular network—what the 3GPP standards refer to as a “non-public network”—is an isolated network which restricts the devices that connect to it. Public cellular networks initially carried primarily voice traffic, but data traffic now dominates these networks. This includes internet access and an ever-increasing percentage of video traff...

14 Oct 2021  |  Asia Pacific  |  Market Research

Southeast Asian Contactless Payment Growth Opportunities, Forecast to 2026

Convenience and Safety Considerations During the Pandemic Drive Use

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The proliferation of COVID-19 has factored into the growth of contactless payments (made through a mobile device, wearable, or physical or virtual card, with the payee’s device or a merchant’s terminal initiating the transaction) in Southeast Asia. Customers want a safe and convenient way to do face-to-face transactions. Regulations and other gover...