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25 Feb 2020  |  North America  |  Market Research

Artificial Intelligence in Enterprise Communications and Collaboration, Global, 2019

Assisted and Augmented Intelligence is Making Greater Headway in Workplaces

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Key Issues Addressed

This research study focuses on how AI is making inroads into the enterprise communications and collaboration arena. Subsequent to the dynamic technology shifts from on-premises enterprise communications to cloud-based communications services, the industry is further warming up to embrace AI and integrate it with multifarious communication channels...

Traditional inspection approaches for solar and wind farms require are labor intensive and time-consuming techniques. The experts have to be dispatched to the fields, capture the photos, and perform the inspection tasks. In some cases, the image may not be complete and clear as needed, which causes difficulties for further diagnosis and damages ana...

Waste generation has been identified as the fast-growing problem causing significant environmental and health hazard owing to changing modern societies, especially in the urban regions of the world. Traditional waste management practices face significant challenges in terms of overflowing waste bins and ineffective route planning. With 68% of the w...

Digital technologies such as AI, analytics, cloud, and digital twin are playing a key role in the transformation of the water industry. The application of these advanced technologies helps water resource authorities (both municipal and non-municipal authorities) to address various challenges related to the monitoring of water quality, the improveme...

A digital twin (DT) is a simulated clone of a tangible item or an intangible system/process that users can study independent from its real-world counterpart to aid decision-making. DT technology initially saw application in the production and engineering fields with Industry 4.0, but it has advanced and become revolutionary in the healthcare indust...

Trend Opportunity Profiles Series covers specific opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium-to-long-term trends that are continually transforming their business’ growth environment. These trend opportunity profiles cover 11 key industries: Aerospace and defense...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions have gained more importance and will form a crucial part of buildings and cities in the near future. Rapid employment of the Internet of Things (IoT), artificial intelligence (AI), and cloud technologies will make products smarter and revolutionize mobility in...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

This Frost & Sullivan study focuses on the growth opportunities for edge computing solutions in supply chain and logistics. Edge computing is a distributed computing architecture that makes data computation happen closer to the data source. Edge computing aids supply chain efficiency as it frees up resources, lessens reliance on human management, s...