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The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

The study aims to analyse and forecast future trends for the US and European patient monitoring solutions market. The industry is transitioning and the focus of patient monitoring solutions market participants has been evolving significantly. The study provides key market breakdowns, trends, strategies, and challenges impacting the US and European ...

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...

27 Nov 2019  |  North America  |  Market Research

North American Positive Displacement Pumps Market, Forecast to 2026

Aggressive Oil and Gas Investments in the United States will Drive Long-term Growth Against the Backdrop of Economic Uncertainty

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Key Issues Addressed

The objective of this research service is to identify, analyze, and evaluate current and future trends that impact the North American positive displacement (PD) pumps market. Market dynamics continue to remain cyclical with the prevalence of volatile economic conditions and process industries such as oil and gas and chemicals continuing to invest i...

Investment in digital technologies is currently booming across all industries, and the chemicals sector is no exception. In Frost & Sullivan’s March 2018 report, Impact of Digitisation on the Chemical Industry, coating formulators were identified as the most likely to have a digital strategy. However, they put it to use in only a limited number of ...

Wireless telecommunication operators globally face growth challenges due to rising operating costs, and technical challenges attributed to customer acquisition and retention. To overcome the scenario, mobile network operators (MNOs) constantly invest in technology and collaborate with participants in the value chain to accelerate innovation. As a r...

12 Feb 2020  |  Global  |  Market Research

Global Pay TV Video Encoders Market, Forecast to 2025

Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

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Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...