Search results for: 'computing plan back'

The Frost Radar on manufacturing execution systems (MESs) offers a competitive benchmark analysis derived from Frost & Sullivan s Global MES Growth Opportunities study published in February 2024, specifically ranking the top 14 companies in the MES industry on their growth potential and ability to innovate and disrupt. The global MES industry ...

The Paris Agreement set ambitious targets to progressively reduce greenhouse gas (GHG) emissions based on national plans, known as nationally determined contributions (NDCs). Consequently, carbon pricing and crediting instruments were introduced to reduce global emissions by applying a price to the GHGs emitted by a certain activity, leading to the...

The four megatrends driving transformation in the commercial vehicle (CV) industry are connected, autonomous, shared, and electric (CASE). Digital transformation through CV innovation will help to achieve a cleaner, safer, and more sustainable environment, with a proliferation of electric CVs expected in the upcoming decade. Tesla, Nikola Motors...

The space industry is rapidly evolving as a critical driver of environmental sustainability, underpinned by the urgent global need to combat climate change. This study identifies the key growth opportunities for market participants and stakeholders in the sector, focusing on how advancements in satellite technology, innovative manufacturing process...

Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...

The inauguration of a new U.S. president in January 2025 not only changed the administration but also initiated a complete shift in managing the U.S. economy. A key focus is the rapid implementation of tariffs affecting the U.S. and its trading partners. Tariffs act as a tax on businesses importing goods, since companies cannot retrieve their produ...

European organizations continue to embrace cloud and AI technologies as a way to drive growth and operational efficiencies. Despite sluggish economic growth in the region that is curtailing some spending, organizations are steadily progressing on their digitalization journeys. In the 13th annual survey of IT decision-makers responsible for cloud ...

TThis Frost & Sullivan analyst perspective presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. This market insight will provide insights into the background, trends and context for creating successful next ge...

29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

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Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...