Search results for: 'data collection services'

As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...

Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

Media streaming devices are connected, unmanaged devices whose primary purpose is to receive on-demand content via the Internet and display it on a television screen. Demand for media streaming devices was originally derived from cord-cutters looking for convenient, cost-effective ways to access entertainment content with a lean-back experience. Me...

Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring

Latin America is a region rich in natural resources. As such, the extractive industry plays a crucial role in the countries’ economies. Although the oil and gas industry drives pump sales as the largest end user, other industries such as power generation, water and wastewater, construction, chemical processes, food and beverage, pharmaceuticals, an...

This report covers the automotive service and maintenance contract market in terms of volume (in million units) and value ($ billion) across North America. The key products covered in the study include vehicle service contracts, prepaid maintenance plans, tire and wheel protection and appearance protection. It discusses the unit shipments, revenue ...

As wearables technology becomes more ubiquitous, it allows for new avenues of consumer interaction and data collection. As the world becomes increasingly connected, consumers will demand that their vehicles be connected with their wearables technology, which will open up various opportunities for automotive-related applications that will be enabled...

While some governments in Latin America (LATAM) struggle to provide adequate basic medical supplies, others aspire to establish healthcare infrastructure that meets international standards and drives improvements in healthcare services through evidence-based medicine. In either case, healthcare information technology (healthcare IT) plays a key rol...

Germany is Europe’s economic and technology powerhouse and epitomizes the pulse of region. It is home to a few of the biggest media conglomerates. This insight provides an overview of the video landscape in Germany with key indicators such as total population, households, penetration of TV, broadband, mobile phones and broadband, satellite TV, cabl...