Search results for: 'MANAGEMENT STANDARDS'

In the last 5 years, Europe has faced unprecedented weather disruptions caused by factors attributed to climate change. Drought and heat waves have caused water stress across Europe and led most European countries to adopt and implement water conservation policies. Policies that focus on water infrastructure's digital transformation, the reduction ...

This research service analyses the European construction and demolition (C&D) recycling services market. It describes the present status of waste volume management. The C&D waste covered in this research includes construction, excavation, and demolition waste. Hazardous wastes are excluded from this study. This study does not cover final recycling ...

The European AMI market is in the growth stage, with massive investment and acceleration anticipated this decade. Smart meters (the hardware) constitute the major part of AMI cost. The overall market in expected to witness higher unit shipments after 2013. Meter data management (MDM) is an attractive area of growth and would be the next step follow...

Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

The United Kingdom and Ireland together constitute the largest and most mature commercial vehicle telematics market in Europe, and they are served by numerous international and local telematics companies. The market is fiercely competitive with participation from well-established international players and equally competitive local TSPs. About one i...

This research service provides a strategic analysis of the light commercial vehicle (LCV) telematics market in Europe. It discusses the penetration of fleet management solutions (FMS) in LCVs by country and fleet size. The study provides valuable insights regarding market dynamics, trends, challenges, outlook and the different packages offered by F...

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) contact centre applications. The EMEA region is segmented as UK, Germany, France, Spain, Italy, Portugal, Benelux, Scandinavia, Eastern Europ...

The objective of this research service is to provide a market overview of connected fleets in Europe. Particular focus is given to fleet management systems (FMS) growth in Europe, and considers data from different fleet types and regions in order to prepare businesses for growth opportunities and to assess potential competition. An end-user analysi...