Search results for: 'User and Entity Behaviour Analytics Based on Machine Learning'

The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

01 Mar 2021  |  Global  |  Market Research

Industry Convergence to Accelerate Adoption of Smart Solutions in the Global Industrial Equipment Industry

IIoT and Leasing Models Enhance Future Growth Potential of Industrial Equipment

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Industry 4.0 revolves around integrating information technology (IT) and operational technology (OT) with near-real-time connectivity to provide actionable intelligence to decision makers. This research focuses on the adoption of digital technologies and smart devices in the industrial equipment industry. Industrial tools are the leading industry ...

The Western European industrial hand protection market is heading towards consolidation owing to merger and acquisition (M&A) activities. The market has witnessed shifting trends from silicone-based products to nitrile-based gloves. Rising demand for less bulky, thin, and durable hand protection has resulted in the development of materials that off...

11 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

Indian Petrochemical Feedstock and Downstream Derivatives Growth Outlook, 2020

The Indian Petrochemicals Market is Expected to Cross the INR100 Billion Mark in 2020, Driven by Robust End-use Growth, Technology

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Throughout 2019, India’s petrochemicals segment exhibited steady growing demand and diversified investments in the country. After experiencing a lull in 2018, the overall investments rebounded in 2019 especially in areas such as rural roads, highways, housing, auto, cement & steel, and chemicals & petrochemicals. The US-China trade war has been fav...

This Frost Radar focuses on the global marketing automation solutions market and related research with a base year of 2018. Marketing automation solutions, by definition, comprise platforms that automate marketing and sales activities to drive revenue growth and empower organizations to make data-driven decisions. A marketing automation solution co...

This research service provides an overview of the machine-to-machine (M2M) market in South Africa, specifically in the automotive, retail and finance, and utilities verticals. A sharper focus was maintained on the three verticals due to the growing relevance and adoption of M2M applications for enterprises and customers in these areas. The research...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

13 May 2015  |  Europe  |  Market Research

The European Building Automation Market

European Buildings' Directive Towards Near Zero Energy Buildings Sets the Pace of Market Adoption

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While the building automation (BA) market in Europe has been mature, it is starting to see a revived growth. This growth is mainly being driven by a strong focus on energy efficiency and by an overall performance of buildings. However, the building automation market is also going through a renaissance because of a wave of new technology developmen...

The manufacturing and production industry is set for radical transformation spurred by 5 key forces (the cloud, Big Data, analytics, virtualization, and the Internet of Things). These technologies will sustain the future manufacturing community and ensure sustainable growth and profitability. This study investigates the impact of these forces on pr...