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27 Apr 2021  |  Global  |  Frost Radar

Frost Radar™: Workforce Identity and Access Management, 2021

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As part of Frost & Sullivan’s ongoing research on Cybersecurity, we conducted a deep-dive into the Workforce Identity and Access Management (IAM) market. Frost & Sullivan defines Workforce IAM as a framework that controls and manages employee identities and access as well as policies across IT infrastructures to protect enterprises from unauthorize...

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

The Indian HVAC equipment market is expanding rapidly, fueled by urbanization, infrastructure development, rising temperatures due to climate change, and increasing emphasis on energy efficiency and indoor air quality amid growing health concerns from pollution. Valued at $11.36 billion in 2024, the market is forecast to grow to $22.7 billion by 20...

This Frost & Sullivan research service examines the role artificial intelligence (AI) will play in the transformation of the automotive space. AI is a key disruptive technology, wherein automakers are evolving into technology firms and expanding their service offerings beyond manufacturing vehicles. Technology implementation has increased, and the ...

The COVID-19 pandemic forced lockdowns and border closures, which subsequently curtailed global travel. Industry revenue in fiscal year (FY) 2020–2021 amounted to $328 billion—the nominal equivalent to revenue generated in FY 2000–2001. Due to grounded aircraft and cancelled flights, the reasons for the shift in passenger behavior, government restr...

Frost & Sullivan defines consumer identity and access management (CIAM) as a framework that controls and manages consumer identities and access as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially harmful security breaches. CIAM solutions include single sign-on, multifactor authentication, identity ...

The refrigeration equipment market is in a new era, fueled by disruptive technologies, transformative megatrends, and competitive intensity. With the increasing cost of energy and the stricter environmental regulations, the Internet of Things (IoT), artificial intelligence (AI), and cloud computing are making refrigeration systems smarter and more ...

Packaging is indigenous to all industries, be it industrial, electronics or consumer goods. Various materials are used for packaging depending on end application requirements; one of the widely used materials for packaging are polymers (mainly plastics). Polymer-based packaging finds high adoption potential in the food & beverage (F&B), FMCG, and ...