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The ICU is the most data-intensive part of the hospital, as continuous monitoring of patient health generates a huge volume of crucial data valuable for clinical decision making and future research. With digitalization, it is now easy and efficient to use analytics and connectivity solutions to analyze this data and draw insights for better care de...

COVID-19 has put companies' contingency plans to a prolonged test regardless ot their size or industry, and changed the way they conduct business and prepare for the future. Agility was crucial: those that were not prepared to make quick changes or rapidly implement business continuity plans struggled to survive. The pandemic has brought into fous ...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

Most enterprises don’t have the time, interest or skill to continually monitor their cloud environments for efficiency—for example, to ensure that their instance sizes are adequate as application usage fluctuates; that they aren’t running idle virtual machines (VMs); or that they aren’t paying more than they need to. To help customers optimize thei...

Graphene oxide (GO), due to its unique properties, is gaining the focus of researchers and companies alike for use in various industries including energy, batteries, electronics, materials and mobility. GO is found to exhibit requisite tribological properties as solid lubricants, oil-based lubricant additives, water-based lubricants additives and f...

The battery management system (BMS) market is diverse, with multiple applications that use a large number of battery packs. Rising demand for electric vehicles, energy storage systems, and aerospace and defense equipment powered by batteries make BMS an important component in daily life. BMS has evolved from a mere monitoring unit to an advanced, i...

The Room Air Conditioners (RAC) Market in India, 2017 provides an outlook of the RAC industry, emerging trends in usage of technology, key regional trends and factors driving the market. The Indian economy is currently witnessing an upswing due to increased economic activities; rising household incomes and therefore enhanced purchasing power have m...

The global energy landscape in the United States is evolving every year with wide-scale adoption of distributed energy resources (DERs), developments in digital communication infrastructure, and transactive-based micro-grid initiatives that places utilities at the center. For utility customers to stay relevant, incorporating emerging technology sol...