Search results for: 'Manufacturing execution systems'

Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...

Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

New and used vehicles can be purchased in a variety of ways in Europe, whether through franchised car dealerships, OEM online channels, or third-party online marketplaces. Automakers are exploring ways to reach out directly to customers to reduce retail operating costs while new car dealers want more effective ways to market and sell their inventor...

This Frost Radar™ on digital industrial platforms was conceived and built as the competitive benchmark analysis derived from Frost & Sullivan’s Global Digital Industrial Platforms Growth Opportunities study published in March 2022. This Frost Radar™ features what Frost & Sullivan considers to be the top 33 companies in the digital industrial pla...

As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is becoming increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This market analysis provides a perspective on key market trends as well as an assessment of 30 growth and inn...

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...

01 Nov 2022  |  North America  |  Frost Radar

Frost Radar™: Global Business Process Management Services, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions companies. Growth across the global BPM services market has accelerated competition and forced service providers to...

The global cloud-native application protection platform (CNAPP) market recorded revenue of $1,720.6 million in 2021, representing year-over-year growth of 48.8%. Frost & Sullivan projects that momentum to continue at a compound annual growth rate of 25.7% from 2021 to 2026, with revenue reaching $5,406.8 million in 2026 because of the increasing de...

As the North American transportation and mobility sector transitions toward electrification in the next decade, new opportunities and demand for greener powertrain alternatives will surface. The biggest opportunities lie in battery electric technology to expedite the adoption of cleaner, more sustainable transportation. Many new participants ent...