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14 Jan 2020  |  North America  |  Market Research
Infusing AI into the Retail Customer Experience
Watch Out World—Your Next Food Server Could be a Bot
As technology adoption has skyrocketed, it has vastly changed the way that consumers engage with businesses across the industries, but never more than in the retail sector. Online shopping, web portals for deals and discounts, review sites allowing consumers to review, compare, praise and complain, and mobile loyalty apps are just a few of the chan...
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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
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27 Apr 2020  |  Global  |  Market Research
Growth Opportunities for Memory, Power, and Artificial Intelligence (AI) Semiconductors in 5G, Forecast to 2025
Implementation of Discrete AI Processors at the Edge, Improved Memory Density to Support Low-latency Data Transmission, and High-performance Power Amplifiers (PAs) Enable Accelerated Growth in the Adoption of 5G Connected Devices
The 5G wireless communication technology is designed to operate in sub-6 GHz and mmWave frequency ranges with a bandwidth of 100 MHz, data rates in Gbps, with connection reliability of 99.99Percentage to 99.9999Percentage, and latency in the sub-5 millisecond range. Compared to 4G, these performance goals had multiplied several fold in 5G to improv...
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31 Aug 2020  |  Global  |  Megatrends
The Reshaping of Industries Caused by COVID-19
Analysis of Critical Forces Shaping Growth Opportunities
No economy, industry, or businesses has been spared from the effects of the novel coronavirus (COVID-19). Some industries have naturally been affected more than others and the impacts have been on a larger scale. Major economies were already experiencing a slowdown due to other factors and this global pandemic has only added to the distress, hasten...
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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20 Dec 2020  |  Asia Pacific  |  Market Research
Competitive Intensity Transforming Thailand’s Off-highway Vehicle Market, 2020
Growth Opportunities Driven by Surge in Mega Projects and Increase in the Competitive Landscape
This study analyzes the off-highway vehicle market in Thailand, focusing on the construction and mining equipment (earthmoving equipment) and agriculture equipment segments. It presents the current scenario in the off-highway vehicle market in Thailand and provides analysis and forecast to 2025. In 2019, Thailands off-highway vehicle equipment ma...
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28 Jan 2022  |  Global  |  Market Research
Global Surveillance Solutions Growth Opportunities
Edge-enabled Processing, Multi-use Analytics, and Flexible System Design Will Drive New Growth Opportunities During Post-pandemic Recovery
As one of the core technology solutions within the security industry, the rush of changes that the surveillance market has undergone due to digitalization, new integration capabilities, and the addition of analytics offerings has allowed the market to continue its impressive growth even through the pandemic era. With the surveillance market shaking...
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26 Feb 2019  |  North America  |  Market Research
Commercial Vehicle Driver Information Systems Market—North America and Europe, Forecast to 2025
Driver Information Systems will Complement ADAS and Autonomous Technologies; Familiarity with HMI and Software Systems is Important for Evolution of Automated Trucking
The aim of this study is to offer an outlook on the driver information system (DIS) market in the North American and European trucking industry for 2017–2025. The study also offers actionable information and forecasts of the key trends and metrics that are likely to influence the growth and development of the DIS market.--BEGIN PROMO--Research Scop...
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22 Mar 2019  |  North America  |  Market Research
Growth Opportunities in the US Remote Patient Monitoring Market, Forecast to 2023
The Technology Can Improve Patient Outcomes, Reduce Readmissions, and Lower Costs
Remote patient monitoring (RPM) is gaining momentum as a variety of factors create a significant need for the value propositions that RPM promises. The report states that the overall RPM market is expected to increase at a compound annual growth rate of 19.8% from 2017 to 2023. RPM refers to the use of telecommunications technology to enable pat...
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04 Oct 2019  |  Latin America  |  Market Research
Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024
Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility
This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...
$3,000.00