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The COVID-19 pandemic had a catastrophic impact on airports in 2020, resulting in a 50% reduction in capacity, a 60% drop in passenger numbers, and a total revenue loss of more than $125 billion. The pandemic has also shifted airport investment priorities. Rather than investing in physical infrastructure, airport owners are now focusing on improvin...

Today’s global workforce is younger, more connected, and more dispersed than it has been at any point in the past, which means it demands advanced solutions. Enterprises have discovered that cloud technologies are foundational to power this workplace transformation and drive agile business. Lessons from the COVID-19 pandemic will continue to ac...

12 Jul 2022  |  Global  |  Frost Radar

Frost Radar™: Autonomous Shuttles, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The autonomous shuttle will be an important step toward bringing driverless technology to the masses. Unlike other self-driving technologies that are being developed for logistics or personal transport, autonomous shuttles will carry multiple passengers on scheduled urban and rural routes, providing a clean and safe public transit option to deconge...

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...

As the threat landscape continues to evolve, with cyber threats becoming more sophisticated and complex in nature, it is imperative that organizations shift to a proactive cybersecurity approach. Threat Intelligence Platforms (TIP) provide the necessary information to achieve that. TIP vendors produce the required software to operationalize thre...

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

As the global biometrics industry enters a new phase technological development, vendors must be able to demonstrate the types of tasks that their solutions can help businesses accomplish through the use of biometric scans. For solutions that fall under the biometric verification category, the aim is to make the task of verifying a user's identity s...

This Frost Radar™ benchmarks the companies and their solutions that allow healthcare payers and providers to create next-generation virtual assistants. Conversational AI is primarily used to streamline patient and provider processes and interactions across the care continuum—the pre-care, at-care, and post-care phases. Conversational AI solutions a...

The global next-generation firewall (NGFW) market is undergoing a rapid transformation as organizations shift to hybrid, multicloud, and edge environments that outgrow traditional, perimeter-based security models. As cyber threats accelerate in sophistication and adversaries adopt AI-driven techniques, enterprises require unified and simplified sec...