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25 Oct 2024  |  Global  |  Market Research

Testing, Inspection, and Certification (TIC) Sector, Global, 2024‒2028

Digitalization in End-use Industries is Driving Transformational Growth Through Increased Need for TIC Services to Ensure Data Integrity and Compliance

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This analytics examines the key trends in the global testing, inspection, and certification (TIC) sector and identifies factors that drive and restrain market growth. With 2023 as the base year, this in-depth analysis covers the market across TIC services across 14 end-use industries, which are agriculture & food, chemical, construction, consumer g...

This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emplo...

The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemented (o...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...

The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...

The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

The Chinese contact center applications market generated a revenue growth of 1.5Percentage, with market revenue of $108.7 million in 2018. The market is expected to grow at a CAGR of 1.3Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...