Search results for: 'single use paa2'

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

A digital twin is a virtual copy of a physical entity, which can be a product, system, component, or network of more complex systems. While a physical entity typically refers to tangible objects, a digital twin can also replicate a process, simulating and analyzing its performance. Thus, a digital twin can serve as a tool to virtually replicate and...

Droughts, heat waves, and inadequate rainfall have caused water stress worldwide. This has led governments and utility companies to regulate water supply for industries and domestic needs to improve water availability. As such, end customers are transitioning from conventional, centralized W&WWT systems to sustainable, decentralized solutions to di...

12 Sep 2023  |  Global  |  Technology Research

Growth Opportunities and Impact of Sensors and Digital Technologies on Building Automation

The Need to Improve Indoor Air Quality, Occupancy Sensing, and AI and Digital Twin are Driving Building Automation Market Growth.

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Building automation is increasingly relying on sensor technologies and digital services. Buildings use sensors to gather information based on a range of operational and environmental factors, including temperature, humidity, light levels, occupancy, and energy. The information can be utilized to improve building performance in a variety of ways, in...

Frost & Sullivan’s global team of analysts and consultants continuously researches a wide range of industries across the globe. Primary and secondary analyses span the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively add...

Through incentives and subsidies, governments are encouraging users to transition from cars to eBikes. The increasing urbanization is pushing cities and last-mile delivery companies to promote micromobility, including eBikes and eCargo bikes. The growing number of companies, increasing eBike adoption, and attractive incentives are making the eBike ...

Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...

Secure access service edge (SASE) developers are employing AI to make their cloud zero trust architecture platforms better. This isn't news: Most of the bigger SASE vendors have experimented with integrating AI components into their platforms for five years or more. What is new is that their customers are now reaping the tangible benefits of those ...

28 Jun 2024  |  Global  |  Market Research

Remote Patient Monitoring Sector Driving Transformational Growth through Strategic Partnerships: Forecast Global, 2024 2028

Industry Convergence and Digitalization Intensify the Competitive Environment

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Remote patient monitoring (RPM) encompasses devices and IT infrastructure designed to enable clinicians to collect and monitor patients' biometric data and behaviors remotely. This infrastructure includes software, gateways, platforms, data transmission and management systems, and networks. While consumer-grade wearables, including smartphones, sma...