Search results for: 'Requests for proposal software'

In this research service, Frost & Sullivan has evaluated the current state of the Enterprise Application Market which includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM) and factors that will drive and restrain its growth in the future. Apart from market drivers and restraints, the s...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

The South Korean managed security services (MSS) market is mainly categorized into 2 service types: dispatch professionals to customer sites and monitoring from security operations centers (SOCs). Customer requests for a hybrid of both service types have increased with the growing adoption of security information and event management (SIEM) at the ...

2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

Of late, cyber space has been driving socio-economic activities, as a fall-out of the unification of cyber space and real space including entire industries, especially manufacturing industries, which is termed Industrial Internet of Things (IIoT). The vast amount of data produced by sensors and devices every second from all over the world is bei...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

The South Korean MSS market witnessed a growth of 7.8% in 2017. Though cloud MSS has been available since 2016, large enterprises adopted it at a higher rate in 2017. End-user verticals, such as manufacturing, government, service providers and others, such as retail, gaming, and broadcasting led the adoption of MSS in 2017. The South Korean MSS m...

This study offers a detailed overview of the biodiesel mandate in Malaysia and the steps taken by the Malaysian government to protect the Malaysian palm oil industry. Palm oil is a key ingredient in the biodiesel produced in Malaysia. Biodiesel is the main kind of biofuel used in the country. This research service gives an understanding of the fact...

This research service analyzes Japan's FY 2024 national defense budget request and the Defense Buildup Program (FY 2023 FY 2027) to briefly discuss Japan's indigenous defense manufacturing prowess and growth outlook. The study examines Japan's national policies, international defense, and security relationships, and the regional geopolitical climat...