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Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...

The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...

This Technical Insights Research Service (RS) highlights technological advances that are enabling rehabilitation devices. Innovations in core technologies, incremental product enhancements, and convergence of different technologies are assessed. This global industry study, analyzes the market accelerators and challenges, recent IP activity in this ...

This strategic insight provides a comprehensive overview of the evolving US mobile device trade-in and protection market, with a focus on critical trends in reverse logistics and the underlying economics of trade-in programs. As the market matures, trade-in initiatives are increasingly recognized not only for driving customer acquisition and return...

Learning management solutions (LMS) serve as an excellent means to deliver multimedia and interactive course content to today?s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents regarding educational institutions...

Clinical genomics regained significance during the pandemic with the development of the mRNA COVID-19 vaccine, and several non-invasive at-home test kits; an unprecedented feat in recent times. Genomics will take center stage, as large genome sequencing and research will continuously create data for new therapeutics. Artificial Intelligence (AI) an...

The care delivery model is shifting from hospitals to alternative care settings, such as home care and ambulatory surgical centers. Multiple challenges in hospitals, including a severe shortage of skilled workforce, staff burnout, and declining margins, boost this shift. The adoption of multiparameter monitoring devices in out-of-hospital settings ...

Dips and sags from power delivery inconsistencies can harm devices, causing inconvenient and expensive consequences. A move towards din rail surge protection devices (SPD) is seen as real estate becomes a critical part of systems. The US din rail SPD market is gaining momentum and shows growth potential, but in the interim it is heavily dominated b...

A wide array of video conferencing devices are available today to satisfy the needs of users in meeting spaces of all types small spaces, huddle rooms, and medium- to large-sized meeting rooms. These devices ensure optimized audio, video, and content sharing for both in-room and remote participants. As the global meeting room devices industry ...