Search results for: 'use ad equip behavior analytics based on machine learning'

South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

India is continuing on its journey of digital transformation with the rapid adoption of cloud, eGovernance initiatives and digital wallets. With increased use of digital platforms, enterprises are prone to higher incidents of cyber related risks. Indian businesses are increasingly adopting cybersecurity measures to curb these threats; however, a lo...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...

Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...

The overall Japanese NAMA solutions market is expected to witness a strong CAGR to become the largest revenue contributor in the overall APAC region during the forecast period. Cloud based NAMA solution is expected to witness much higher CAGR than on-premises solution during the forecast period. Japanese enterprises are showing a growing preference...

ASEAN was the second fastest growing NAMA market in 2017. The increasing number of high-profile attacks and data breaches over the year across verticals, such as government entities, banking and finance, education, critical infrastructure, healthcare was the key driving force in 2017. The outbreak of Wannacry and Petya ransomware attacks in 2017 wh...

Enterprises in the ANZ region are increasingly adopting the NAMA solution to counter the rising threat of advanced malware. The increased provisioning of cloud-based NAMA services by vendors was another key growth contributor; in particular, a large number of SMBs in the ANZ region were attracted to the agility and affordability offered by such ser...

This research service focuses on leading telco providers that offer comprehensive DIA service offerings in the APAC market. Leading service providers offer various types of DIA services across the region. These service providers have strengthened their service offerings over the years by adding several functionalities and enhancing customer experie...