Search results for: 'resilient cloud'

The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...

The Trend Opportunity Profiles Series covers specific opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium- to long-term trends that are continually transforming their business growth environment. These trend opportunity profiles cover 12 key industries: aerospace and def...

The demand for chips has experienced exponential growth in recent decades. Presently, the importance of these key hardware components is even higher due to increasing workload demands from innovations like generative artificial intelligence (AI) and machine learning (ML), which are also driving up energy consumption and costs. However, pandemic-ind...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a various type of AI-enabled solutions with real-time monitoring and automation, conversational platforms,...

This edition of the Cyber Security Technology Opportunity Engine (TOE) explores AI Data Governance and Real-Time AI Interaction Monitoring enable secure LLM adoption, while Human Risk Management and Real-Time Risk Detection deliver contextual behavioral interventions. Web Exposure Management and Continuous Web Exposure Discovery provide agentless c...

The global public cloud services industry is shifting from an era focused primarily on cloud migration and cost optimization to one centered on control, trust, intelligence, and measurable business outcomes. Enterprises are no longer asking whether workloads belong in the cloud. Instead, they are determining which cloud architectures can best suppo...

An unprecedented surge in electricity demand from AI workloads, hyperscale data centers, and distributed computing is reshaping the critical power industry. This shift is elevating power infrastructure from a support function to a strategic enabler of digital growth. In 2026, industry priorities are increasingly centered on securing reliable power ...

Smart surface coatings and functional interfaces for extreme environments are emerging as critical enablers of industrial resilience, asset longevity, and operational efficiency across aerospace, energy, transportation, infrastructure, manufacturing, and defense sectors. As operating conditions become increasingly severe due to higher temperatures,...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...