Search results for: 'Field services Management'

26 Oct 2021  |  North America  |  Market Research

North American Used Car Growth Opportunities

Lack of New Cars for Sale and Demand for Digital and Contactless Services Influence Growth Strategies

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The COVID-19 pandemic and global shortages of microchips have had a huge negative impact on the North American used car market (the United States and Canada). Factories and dealerships remained closed during lockdowns, which stalled car production and sales. After they reopened, the lack of microchips interrupted car production once more. Although ...

With the global focus on optimizing commuters’ safety, there is high demand for technologies providing 360-degree view of surrounding vehicles to reduce accidents. An autonomous vehicle is poised to witness adoption of breakthrough sensing solutions such as solid-state LiDARs for depth sensing and Blockchain for data security. Autonomous vehicles...

The automotive aftermarket parts trade is undergoing an evolution, largely influenced by the adoption of digital technologies. By 2030, approximately $153 billion in parts and accessories will be sold from the online channel worldwide, which represents significant penetration in most regional markets. Frost & Sullivan has been conducting research o...

Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

15 Jun 2022  |  Global  |  Market Research

Global Airline Lounge Growth Opportunities

Competitive Intensity and Service Quality Driving Airline Lounge Innovations and Offerings

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Key Issues Addressed

This research service investigates the trends in airline-branded lounge services as airlines begin to recover from the pandemic-induced shutdowns and travel restrictions. The report explores airline-branded lounge features and services that can determine passenger loyalty to the airline and discusses the factors driving and restraining the growth o...

The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile ope...

The cloud services market in Latin America has been witnessing changes in the consumer mindset toward cloud computing. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of the SaaS and PaaS solutions and therefore are making investments in the cloud. The SaaS market has diversified industry...