Search results for: 'fast digitization'

Recent innovations in advanced information and communication technologies have enabled the digital transformation of financial services. As one of the fastest growing mobile network markets in the world, the Middle East represents an attractive opportunity for mobile-backed financial services solutions. The Gulf Cooperation Council (GCC) region has...

The upstream oil and gas industry is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the upstream industry identify solution providers with specific solutions to industry challenges. The Start-Up Tracker provides a ri...

The upstream oil and gas industry is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the upstream industry identify solution providers with specific solutions to industry challenges. The Start-Up Tracker provides a ri...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Smart appliances are appliances connected to the Internet or to the Bluetooth and are controlled or monitored through remote commands using a smartphone, tablet, or any other device. With more than 500 million smartphone users in India, mobile connectivity and availability of easy-to-install applications are drivers for the growth of smart applianc...

With digitalization strategies moving at a feverish pace and the cybersecurity threat landscape rapidly shifting its attack focus, critical national infrastructure (CNI) organizations are finding themselves at a crossroads. After so many years of working on internal, closed-loop systems, Internet of Things (IoT) connectivity, Big Data analysis, and...

API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...

The global off-highway (OHW) equipment industry enters 2026 amid a complex and evolving macroeconomic environment characterized by geopolitical uncertainty, energy price volatility, and shifting trade dynamics. While the baseline outlook suggests moderate global GDP growth of about 3%, downside scenarios driven by war, supply chain disruptions, hig...

The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...