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20 May 2019  |  Global  |  Customer Research
IoT in Pumps—2018 End-user Feedback on IoT Implementation and Challenges
End-user Analysis on the Market Receptiveness towards IoT Asset Monitoring Solutions
The onset of the Industrial Internet of Things (IIoT) is transforming the entire manufacturing ecosystem by redefining the production process, supply chain, and end-product delivered to the customers. The business environment is turbulent due to uncertain economic conditions, a shift in customer preferences towards custom-made products, fluctuating...
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03 Jul 2019  |  North America  |  Market Research
5G Industry Insight—Verizon’s Top Strategic Initiatives on the Path to 5G
Network, Spectrum, Fiber, and Edge Computing—Enhancements to Support 5G Innovation
Fifth-generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ...
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02 Jul 2019  |  North America  |  Market Research
Global ICS Security Market, 2016
Rising Threats to Critical Industrial Infrastructure Drive the Demand for Cybersecurity
In recent years, there have been several targeted attacks on industrial control systems and systems of critical infrastructure by attackers/malwares with code names such as Stuxnet, Aurora, Flame, and Havex. These were discovered by various security vendors’ threat research and intelligence centers. The Internet of Things (IoT) drive has led severa...
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16 Jul 2019  |  Global  |  Market Research
Analysis of the Global Radio-frequency Identification (RFID) Market in Healthcare and Hospital Care, Forecast to 2023
Enhancing Operational Efficiency and Reducing Costs Key to RFID Adoption in Healthcare
This research analyzes the global trends in the radio-frequency Identification (RFID) market in healthcare. The global RFID market in the healthcare industry is witnessing a period of dynamic growth, with the caregivers focused more on enhancing operational efficiency by improving asset availability, inventory management, and personnel tracking. Ca...
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21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Brazil
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Argentina and Chile
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Argentina and Chile in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others over...
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24 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Colombia and Peru
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...
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26 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Mexico and Central America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market sizein Mexico and Central America and the Caribbean in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA ...
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08 Dec 2021  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...
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Special Price $6,000.00 save 25 %