Search results for: 'agent technologies'

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

21 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Impact of COVID-19 on the Gulf Corporation Council (GCC) Facilities Management Market

Technology Strategy Based on AI and Robotics to Deliver More Efficient FM Services

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Although the COVID-19 pandemic has devastated the global economy, the GCC facilities management (FM) market has been among the lesser impacted industries. This study covers the reasons why and offers the results of Frost & Sullivans extensive engagement survey (in collaboration with MEFMA) of key industry players active in the region. In particular...

The top 5 growth opportunities for digital construction management in 2025 revolve around technological innovation, workforce optimization, and sustainability. AI-powered innovations offer transformative potential by enhancing design accuracy and improving project management efficiency through automation and predictive analytics. These advancement...

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

13 May 2021  |  Asia Pacific  |  Market Research

Japan B2B Payment Services Voice of Customer, 2021

Emerging Technology Adoption and Strategic Partnerships Set to Unlock Growth Opportunities

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The Japanese government encourages a shift toward cashless through initiatives such as the tax rebate program and open banking law reform. As the proportion of customers using cashless transactions rises, businesses increasingly seek solutions to complement their B2B2C needs. A staggering 55% and 70% of companies received payments today are from co...

The SynBio field has evolved well over the past two decades, with significant technology disruptions leading to new opportunities and remarkable growth potential. Advances in SynBio technologies have transformed drug discovery and therapeutics development, accelerating the identification of novel drug targets and high-throughput compound screening ...

The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies. A 5G network is made up of multiple cooperating networks (the RAN, transport networks, and the edge/core networks). Net...

16 Jul 2021  |  Global  |  Megatrends

Trend Opportunity Profiles—Digital Identity Management

Social, Technological, and Economic Inclusivity Needs Drive Future Growth Potential for Digital Identity

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Key Issues Addressed

About 1.1 billion of the worlds population lack official proof of identity. This limits citizens access to services and precludes an inclusive society that allows citizens full participation in social and economic progress. Digital identity management solutions can instill trust and transparency in relationships among public agencies, enterprises, ...

The buildings that we live and work in are getting smarter and more connected. Driven by the demand to reduce energy consumption and make buildings self-sustainable and more comfortable, a wide range of new systems are entering the smart building ecosystem. A staggering number of new applications and services are enabled thanks to the Internet of T...