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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

This study forecasts the future of the electric motor industry as it embraces new business models and innovations brought in by the Industrial Internet of Things (IIoT) and digital transformation across the value chain. Shifting customer preferences and socioeconomic volatility, the impact of the global pandemic on the supply chain, and political t...

29 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Managed Security Services Market, Forecast to 2023

Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption

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Key Issues Addressed

The main pull factor toward the adoption of managed security services (MSS) in the Asia-Pacific (APAC) region is the growing threat landscape in cybersecurity. Over the years, it has become increasingly easy and profitable for threat actors to set up and initiate cyberattacks on businesses of all sizes. As per Frost & Sullivan estimates, cyberattac...

28 Aug 2019  |  Global  |  Market Research

Global Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) Market, Forecast to 2025

Energy Efficiency Legislation, Customer Awareness, and Commitment to Sustainability are Crucial for Accelerated Market Growth

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Key Issues Addressed

The Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) market is dynamic and poised for accelerated growth for the next 7 years. BEMS is primarily driven by the trend of high peak demand charges, customers’ commitment towards sustainability, energy efficiency legislation, state incentives for buildings to install en...

This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints, and the forecast of endpoint revenue and unit shipments until 2025. The report discusses the trends, forecasts, and mar...

The Mobility Technology Opportunity Engine (TOE) covers innovations pertaining to EV Battery Health Diagnostics, EV Charging, Single-chip LiDAR, and Mobility Platforms. Some of the innovations profiled include Automated Battery Replacement and Health Diagnostics for Electric Vehicles, Digital Business Management Platform for Truckers, Single-chip L...

This research service analyzes the Indian passenger and small commercial vehicles aftermarket, the aftermarket's future outlook, and the opportunities it offers to various participants in the value chain. The base year for the analysis is 2019, and the forecast period is 2020 to 2026. The study discusses the impact of various factors—economic clim...

01 Aug 2019  |  Asia Pacific  |  Market Outlook

Outlook of the Asia-Pacific Automation and Control Market, 2019

Security Concerns and Vendor Sustainability Hinder Adoption of IIoT

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This outlook provides information on the trends in the automation and control market in the Asia Pacific region. It is seen that demand in this region, especially Southeast EAsia is only likely to increase. This is also a relatively safer region for investment when compared to the more developed but maturing regions of North America and Europe. Th...