Search results for: 'organization future point reporting workforce'

11 Aug 2022  |  Global  |  Market Research

Strategic Profile of Volvo Cars

By 2025, Volvo Cars will be an EV Firm with BEV Models Added Annually to the Product Portfolio and Transformational Growth of EV Share to More than 50% of Retail Sales

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This research service focuses on the strategic profile of Volvo Cars and delivers insights into its operations and activities in the global market, including China, Europe, and North America. With EVs gaining popularity and the industry digitizing, Volvo is actively electrifying its product lineup and introducing new-gen software systems for a soft...

Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...

The World Health Organization reported that cardiovascular diseases were the major cause of death for 17 million people worldwide in 2008. Cardiac rhythm disorders, if not treated properly, could lead to more serious and life-threatening disorders. Risk factors like obesity, diabetes and tobacco use could lead to cardiac complications. The cardiac ...

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) applications. It also provides market size, market share, forecasts and regional revenue breakdown. Vendor solution offerings and strategies ...

The 2026 Top 10 Growth Opportunities in Cloud Communications and Collaboration Services study provides a comprehensive examination of the forces reshaping one of the most dynamic segments of the ICT industry. As artificial intelligence, mobility, cloud maturity, and API‑driven programmability converge, they are redefining how organizations communic...

Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

31 Mar 2020  |  North America  |  Technology Research

Medical Devices in 2025: An AI Impact Analysis

Transforming Medical Imaging, Patient Monitoring, Ophthalmic and Cancer Diagnostics through Implementation of AI

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Medical device manufacturers are increasingly incorporating artificial intelligence (AI) in their systems with the aim to better assist healthcare providers and also improve care provided to the patients. AI systems have the ability to acquire data, deploy logical rules for processing the data, generate reasonable solutions and automatically recogn...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...