Search results for: 'Automation and Software Solutions'

This research service analyzes the global mobility market and discusses the 2019 outlook. The study deals with the evolving business models in the shared mobility space, market consolidations and partnerships, key market trends etc. This study will benefit automotive value chain participants, including mobility service providers, OEMs, car rental a...

The North American hosted IP telephony and UCaaS market continues to expand at a steady pace, creating significant growth opportunities for providers with differentiated solution offerings, robust platforms and architectures, and effective go-to-market strategies tailored for specific customer segments. Both demand and supply factors are driving ma...

The North American managed SD-WAN market continues to grow as enterprises seek flexibility and control over their network technologies, especially in distributed and branch configurations. SD-WAN technology delivers intelligent routing and security functionality via centrally managed software, simplifying deployments, optimizing network costs, and ...

As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

16 Dec 2020  |  North America  |  Market Research

Water Conservation Policies Fuelling Growth Opportunities in the Global Smart Water Meter Market

Demand for Holistic Non-revenue Water Reduction is Driving the Adoption of AMI-based Meters

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Key Issues Addressed

Water utilities around the world are modernizing their water infrastructure to optimize efficiency, improve sustainability, and enhance infrastructure’s resilience to disruptions. In the process of rehabilitation and modernization, water conservation and non-revenue water (NRW) reduction have become core objectives. Smart water meters have become a...

31 May 2022  |  Global  |  Market Research

Identity and Access Management Growth Opportunities

Vendors and Customers Alike Must be Cognizant of the Potential of Artificial Intelligence, Sophisticated Authentication, and Unified Capabilities

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Frost & Sullivan, as part of its ongoing research of cybersecurity, recently updated its identity and access management (IAM) study. Frost & Sullivan defines IAM as a framework that controls and manages identities and access (human and non-human) as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially ...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

Customer service underpins success in the travel and hospitality (T&H) industry. Undoubtedly, more than in any other industry, the voice of the customer expressed in rankings and reviews takes a prominent role. T&H organizations are streamlining several internal processes (including mobile and digital touchpoints) and empowering customers with a...