Search results for: 'POC data management'

5G with low latency and greater bandwidth accelerates the rate of data download, enabling the of use real-time data in the industrial operations. Images and data can be downloaded much faster with 5G integrated IIoT devices. As the result, data can be easily shared remotely. Connected factories: High speed data sharing is achieved using 5G integra...

Augmented analytics technology leverages machine learning (ML)/artificial intelligence (AI) and natural language generation (NLG) to enhance data analytics process by automating data analysis and sharing the insights in a intuitive visual format. The technology is primarily aimed at empowering non-technical/non-data scientist users to effectively p...

While network recording switches help to collect relevant data, analysis of that data is vital. Network recording solutions help to record and analyze network traffic at the packet level. With the amount of stored data increasing, data security has become essential. Hacking and smishing have increased the need for cybersecurity. This demand will d...

This research service provides an understanding of the significance and impact of digital therapeutics on the emerging applications. Digital therapeutics is evidence-based therapeutic intervention for prevention, management, and treatment of a specific disease condition; it has the potential to address needs that traditional treatments and therapie...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides actionable insights across new developments in oncology, immunology, autoimmune disorders, and precision medicine, highlighting next-generation biologics, bispecific antibodies, kinase inhibitors, molecular glues, and antibody engineering platforms. The...

Wounds, especially chronic wounds, are associated with clinical, social, and economic challenges. Wounds resulting from diabetes, injuries, and surgeries affect a significant population globally. According to an economic evaluation study on Medicare beneficiaries, 8.2 million people in the United States have at least one type of chronic wound. Amon...

The smart and connected homes market is an evolving and dynamic sector that is poised for solid growth in the next 7 years. The market is mainly driven by demand for enhanced safety and personal comfort, increased energy and cost savings, growing acceptance of new products, improved adoption of high-speed Internet connectivity in developing countri...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Digital Rights Management (DRM) and Encrypted HLS are the most commonly used content protection technologies today. Both approaches have a strong track record in terms of securing proprietary content. However, content owners/providers that are focused on streaming media are  more likely to be interested in Encrypted HLS as it is simpler and less ex...