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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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08 Dec 2020  |  Global  |  Market Research
Cobots Transforming the Global Industrial Robotics Market—Opportunities Forecast
Asia-Pacific will Continue to Remain the Growth Opportunities Center in Industrial Robotics
The COVID-19 pandemic outbreak has resulted in a global economic downturn, as countries imposed movement control orders and shut down businesses. Similar to most other markets worldwide, the demand for industrial robots is forecast to plummet in 2020. The high initial costs and lack of supportive infrastructure are likely to impede market growth in...
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07 Apr 2021  |  Global  |  Market Research
Conquering the Budget Struggle for Contact Center Transformation
Winning Projects to Improve CX
Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...
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20 Aug 2021  |  North America  |  Market Research
Power Distribution and Retail Digital Transformation Growth Opportunities
Shift Toward Multifunctional Cloud Platform Solutions Powers Future Growth Potential
Digitalization is the key enabler of decentralization and decarbonization, the other two Ds shaping the energy industry transformation. Cloud computing, Big Data, analytics, and the Internet of Things (IoT) are among technologies that enable the digital transformation of electric utilities and facilitate new ways of electricity production, storage,...
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16 Mar 2022  |  South Asia, Middle East & North Africa  |  Market Research
Israeli Military Unmanned Aerial Vehicles Growth Opportunities
An Innovative UAV Ecosystem is Boosting the Future Growth Potential of the Military UAV Market
Israel’s aerospace industry is an innovative global hub for defense and commercial applications, with considerable operational experience and advanced technical skills. Israel’s defense industry is one of the largest arms sales exporters in the world and among the top five exporters of drones, with a total sales of over $2.4 billion between 2017 an...
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25 Jul 2018  |  North America  |  Market Research
Global Electronic Test Equipment Market in Aerospace & Defense, Forecast to 2024
Electronic Test Equipment Market to Surpass $4 Billion Revenue by 2024
This research service provides a detailed analysis of the current and evolving opportunities in the aerospace and defense (A&D) industry for the electronic test equipment market. The global electronic test equipment market for A&D will undergo a significant transformation over the next 5 to 8 years with the advent of new technologies changing custo...
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26 Dec 2018  |  North America  |  Market Outlook
Global Healthcare Market Outlook, 2019
With the Rise in Focus on Value-based Care, Technology Convergence will Drive Care Delivery Innovation
Globally, 2019 will be a year of value-based care, as ‘outcome-based care’ focus will globalize. This will trigger the maturation of risk-sharing in solution contracting between providers and drug/device OEMs, driving business value for providers. Access to affordable and quality care will be key political agendas for the upcoming 2019 elections in...
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04 Feb 2019  |  North America  |  Market Research
Global Automotive Customer Relationship Management Market, Forecast to 2025
Cloud CRM will Gain Traction Among Small Dealerships and Increase Penetration to 35.0% by 2025
This study analyzes the competitive landscape, business models, pricing, and future focus areas of dealerships, DMS providers, and third-party vendors in the automotive CRM market. Automotive retail is shifting from a product-driven to customer-centric approach and accommodating changing customer expectations have become crucial for dealers. Howev...
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